Senior Business Analyst
Senior Business Analyst
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Job Description
About Us:
At Cuckoo we put our customers at the heart of everything we do as we try to make their lives easier and their broadband faster. Because the truth is we want them to actually feel good about their broadband. Thats why we call it feelgood broadband.
Weve already topped MoneySavingExperts poll for the best customer service (twice) and are well on the way to achieving our overall aim: to become the UKs most recommended way to connect.
So if youre as customer obsessed as we are and want to help change the face of the UKs broadband industry wed love to hear from you.
About this role:
Were looking for someone who can help define shape and communicate business needs in a way that makes them crystal clear actionable and easy to implement. Youll work closely with the business collaborating through workshops oneonones and brainstorming sessions to transform highlevel ideas into solid welldefined requirements that can drive real change and results.
This is a hybrid role requiring somepresence in our Exeter based HeadOffice.
More about this role
What youll do:
- Collaborate with the Requirements Group Lead to deliver business analysis services supporting Cuckoos exciting Programme of Change.
- Work with the business to turn bigpicture outcomes into clear actionable requirements whether its through technical design or project delivery.
- Help stakeholders get a clear grasp of their needs guiding them through initiatives that can be fully explored and shaped to achieve specific outcomes.
- Use your toolkit of processes and tools to turn complex challenges into simple digestible statements everyone can rally behind.
You should apply if you have:
- Proven experience in the telecommunications and broadband sectors (preferable)
- A significant level of experience in business analysis and/or business process reengineering with solid leadership experience.
- A strong command of tools like Visio Jira and Confluence.
- Experience working with geographically distributed teams using Office 365 SharePoint and Teams.
- Relevant business or process qualifications (e.g. BABOK Six Sigma Lean BPM)
Life inside the nest:
- 55000 annual salary
- 4x Life Assurance
- Income Protection
- Salary Sacrifice Pension
- 30 days holiday plus statutory bank holidays
- Enhanced Sick Leave
- Enhanced Family Leave
- Private Healthcare
- Private Dental Care
- Cycle 2 Work Scheme
- Health Cash Plan
- Shopping Discounts
- Discounted Breakdown Cover
Cuckoos commitment to inclusive hiring:
One of our Cuckoo values is We are different. And we really mean that. Were a diverse bunch with loads of different backgrounds experiences skills and perspectives. And all this makes us strong and better as a team. So if youve got something different to bring to our flock whether youve picked up skills in unexpected places or you approach challenges in a way that others dont wed love you to apply.
Can you see yourself working with us Apply now!
We want all candidates to have every opportunity to shine and show us your talents please let us know if there is anything we can do to make sure our assessment process works for you!
Employment Type
Full Time
