Office Relations Manager
Office Relations Manager
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Job Description
About BHive
BHive is a dynamic coworking and business incubation hub dedicated to empowering professionals startups and businesses with exceptional spaces services and support. As Bramptons premier startup incubator BHive accelerates the expansion of international startups into the North American market through its Global Entrepreneur Incubation Program. Situated in Canadas Innovation Corridor BHive fosters a vibrant and inclusive community contributing to Bramptons status as one of Canada s fastestgrowing and diverse cities.
Job Overview
We are seeking an experienced and organized Office Relations Manager to join our team. This pivotal role ensures exceptional client experiences manages key administrative functions and supports stakeholder relationships. The ideal candidate will have a background in events hospitality or hospital management with the ability to manage multiple priorities and deliver results under pressure.
Key Responsibilities
Client Administration & Experience
Serve as the primary liaison for BHive clients addressing inquiries and resolving concerns professionally.
Oversee client onboarding processes including contract completion office setups and orientation.
Monitor and enhance client satisfaction through feedback collection and proactive problemsolving.
Collaborate with internal teams to provide seamless and exceptional client experiences.
Office Management
Ensure BHive s office spaces and facilities are wellmaintained and operational.
Manage office supplies equipment and vendor relationships to support daily operations.
Develop and implement administrative systems to improve efficiency and productivity.
Oversee scheduling and calendar management for meetings events and client engagements.
Stakeholder Management
Build and nurture relationships with clients vendors and partners.
Support stakeholder engagements through meeting coordination communication and followups.
Assist in planning and executing events workshops and networking activities to strengthen BHive s community.
Event Coordination
Plan and execute inhouse and offsite events aligned with BHives mission and values.
Manage vendor relationships budgets and logistics to ensure successful events.
Coordinate timely communication among teams to achieve event objectives.
Key Requirements
Qualifications
Bachelor s degree in Hospitality Management Event Management Business Administration or a related field.
Experience
3 years in office management client administration or a similar role.
Proven background in hospitality event management or hospital operations with experience managing multiple priorities.
Skills
Exceptional organizational and multitasking abilities.
Strong communication and interpersonal skills focused on delivering excellent client and stakeholder experiences.
Proficiency in office software including MS Office and CRM tools.
Ability to perform under pressure with professionalism and composure.
Employment Type
Full Time
