Sales Office Assistant
Sales Office Assistant
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Job Description
Key Responsibilities:
Assist with daily administrative tasks such as answering phones responding to emails and managing office correspondence.
Schedule and organize meetings appointments and travel itineraries for sales staff.
Maintain and update client databases sales records and filing systems.
Serve as the first point of contact for clients and potential customers providing information on travel packages offers and destinations.
Handle inquiries follow up on leads and provide necessary information to ensure customer satisfaction.
Assist in resolving customer complaints or redirect them to the appropriate sales representative.
Prepare and distribute sales presentations promotional materials and proposals.
Collaborate with the sales team to monitor customer bookings sales trends and commission reports.
Assist in coordinating with travel agencies hotels airlines and other tourism partners to ensure smooth transactions.
Liaise between sales staff customers and other departments to ensure smooth communication.
Manage travel bookings and packages for customers coordinating with suppliers and tour operators.
Assist in organizing and participating in tourism fairs conferences and promotional events.
Prepare sales reports activity logs and presentations for management.
Ensure all paperwork is accurate uptodate and in compliance with company policies.
Monitor inventory of sales materials (brochures catalogs etc.) and reorder when necessary.
Qualifications :
- Educational Background: A diploma or degree in tourism business administration or a related field is often preferred.
- Communication Skills: Excellent verbal and written communication with the ability to engage professionally with clients.
- Organizational Skills: Strong multitasking abilities and attention to detail in managing records and scheduling.
- Computer Proficiency: Familiarity with office software (e.g. MS Office Suite) CRM systems and booking platforms.
- Teamwork: Ability to work collaboratively with sales teams and other departments.
- Customer Service: A customeroriented attitude and the ability to handle client inquiries efficiently.
- Knowledge of the Tourism Industry: Basic understanding of tourism products travel logistics and customer preferences in the travel industry.
- English Proficiency: Since tourism is a global industry being fluent in English is crucial for communicating with international clients suppliers and travel partners.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
