- Collect analyze and present data in various formats to support various department within the organization
- Preparing reports based on the analysis highlighting key findings and insights
- Create reports dashboards and manage data visualizations to present complex information clearly
- Work closely with different teams to understand reporting needs develop customized reports and provide insight that drive business decisions
- Optimize existing reports for better performance and usability
- Ensure data quality data management and process improvement initiatives
- Assist in the development of data management policies and procedures
- Generate adhoc reports as requested by the management
Requirements Reports Specialist
- A bachelors degree or higher in a related field
- Proven 13 years of experience as a Reporting Specialist or similar role in a BPO industry
- Proficient in MS Excel Word and PowerPoint
- Knowledge in identifying patterns or trends by using software and tools
- Attention to Detail and high level of accuracy
- Excellent Analytical and ProblemSolving Skills
- Strong organizational and time management skills
- Good communication skills
- Able to work with minimum supervision and can work under pressure
- Strong understanding of data privacy and security principles
- Willing to work onsite and can report in graveyard shift ( Ortigas Pasig )