German Customer Care Advisor in Lisbon - With 2000 Welcome Bonus
German Customer Care Advisor in Lisbon - With 2000 Welcome Bonus
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Job Description
Elevate Your Career with Us!
Were looking for a motivated Customer Success Specialist to join our innovative and energetic team! If youre adaptable personable and thrive in a dynamic environment this is your chance to shine.
Role Overview:
As a Customer Support Specialist youll engage with clients across various channelsphone chat email and social mediaresolving account technical and financial inquiries. Your role will be pivotal in ensuring customer satisfaction while contributing to process enhancements.
Key Responsibilities:
- Provide outstanding support via phone live chat email and social media
- Address inquiries related to account setup verification login issues financial matters and technical challenges
- Act as a trusted advisor for customers in the sports industry
- Respond promptly to customer questions concerns and feedback
- Build strong customer relationships through clear and open communication
- Maintain high service standards in compliance with company policies
- Offer insights and suggestions to improve processes and service quality
Requirements:
- Fluent in German (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Earn bonuses based on your contributions
- Meal Allowance: Cover meal expenses during working hours
- Transportation Allowance: Support for commuting costs
- Health & Life Insurance: Comprehensive coverage for your wellbeing
Onsite Work: Collaborate and thrive in a dynamic inoffice environment
Ready to start an exciting journey in customer support Apply now and lets connect!
Employment Type
Full Time
