drjobs Remote Dutch Customer Support

Remote Dutch Customer Support

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1 Vacancy
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Job Location drjobs

Braga - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Key Responsibilities

  • Provide exceptional support to Dutchspeaking customers via phone email and chat.
  • Assist customers with product information order issues and general inquiries.
  • Resolve customer concerns efficiently and escalate complex issues when needed.
  • Ensure all customer interactions are accurately recorded in the CRM system.
  • Maintain a positive empathetic and professional attitude toward customers at all times.

What We Are Looking For

  • Fluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).
  • Strong problemsolving abilities and a customeroriented mindset.
  • Ability to work independently in a remote work environment.
  • Reliable internet connection and a quiet workspace at home.
  • Flexibility to work rotational shifts from 07:00 AM to 07:00 PM (Monday to Sunday).
  • Ability to work 2 rotational days off each week.

What We Offer

  • Competitive salary and benefits.
  • Work from home flexibility.
  • Paid training and ongoing support.
  • A supportive collaborative remote team environment.
  • Opportunities for career growth and professional development.

Work Schedule

  • Monday to Sunday: 07:00 AM to 07:00 PM (rotational shifts).
  • Days Off: 2 rotational days off.Key Responsibilities
    • Provide exceptional support to Dutchspeaking customers via phone email and chat.
    • Assist customers with product information order issues and general inquiries.
    • Resolve customer concerns efficiently and escalate complex issues when needed.
    • Ensure all customer interactions are accurately recorded in the CRM system.
    • Maintain a positive empathetic and professional attitude toward customers at all times.
    What We Are Looking For
    • Fluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).
    • Strong problemsolving abilities and a customeroriented mindset.
    • Ability to work independently in a remote work environment.
    • Reliable internet connection and a quiet workspace at home.
    • Flexibility to work rotational shifts from 07:00 AM to 07:00 PM (Monday to Sunday).
    • Ability to work 2 rotational days off each week.
    What We Offer
    • Competitive salary and benefits.
    • Work from home flexibility.
    • Paid training and ongoing support.
    • A supportive collaborative remote team environment.
    • Opportunities for career growth and professional development.
    Work Schedule
    • Monday to Sunday: 07:00 AM to 07:00 PM (rotational shifts).
    • Days Off: 2 rotational days off.

Employment Type

Full Time

Company Industry

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