Security Service Technician
Security Service Technician
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Job Description
We are seeking a fulltime enthusiastic resultsdriven and forwardthinking Security Service Technician to join an outstanding team. In this role you will respond to a variety of customer service calls scheduled maintenance calls and emergency or afterhours calls in a timely manner. Responsibilities include diagnosing troubleshooting repairing and replacing defective parts as well as debugging systems for more complex issues. You may also assist with installation projects as needed. Qualified candidates should demonstrate a commitment to values and beliefs that align with teamwork innovation and excellence. This is an opportunity to grow within a dynamic and supportive environment.
Responsibilities:
- Conduct safety evaluations and adhere to safe working practices.
- Deliver exceptional customer service upholding the highest standards of service excellence.
- Complete service orders with a focus on quality assurance and safety compliance.
- Demonstrate autonomy and decisionmaking capabilities in the field.
- Provide comprehensive troubleshooting service and repair of lowvoltage systems across various commercial and enterprise settings.
- Ensure all repairs are tested and aligned with company policies and standards.
- Document all service activities including notes photographs and communications in a timely and detailed manner.
- Participate in an oncall rotation for emergency service after hours.
- Maintain company vehicle in accordance with company guidelines.
- Uphold a professional image and demeanor at all times.
- Offer feedback for service improvement and communicate scheduling concerns effectively.
- Perform additional onsite services as needed.
Qualifications:
- 57 years of handson experience with security systems installation service and programming.
- Technical education or certification in electronics or a related field.
- Demonstrated ability to manage workflow and resources in a technical environment.
- Strong communication and collaboration skills to work effectively within a team.
- Relevant certifications in security systems technologies (such as Lenel Genetec Software House AMAG Avigilon).
- Proficiency with technical tools and software relevant to security system installation and maintenance.
- Physical aptitude to handle installation and maintenance activities as required.
Benefits:
- Competitive pay in the $90$100k range based on experience and certifications.
- Comprehensive benefits package including Medical Dental Vision and Disability Plans; Life Insurance; Flexible Spending Accounts; Employee Assistance Program (EAP); and Wellness Programs.
- Savings and Retirement options including a 401(k) / Retirement Plan with Matching Program and Credit Union Affiliation.
Join us to be a part of a team that excels in delivering toptier security solutions contributing to our reputation as the industrys leading servicebased systems integrator. Apply now for a fulfilling career path in security integration.
Employment Type
Full Time
