CRM Administrator - Multan Office
CRM Administrator - Multan Office
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Job Description
Job Title: CRM Manager
Location: Multan
Job Type: FullTime
Department: Business Development
Reports To: BDM
Position Overview: As a CRM Manager at Company Name you will be responsible for managing our customer relationship management (CRM) system to ensure that our business development team has accurate and timely information at their fingertips. You will play a crucial role in the ongoing development maintenance and improvement of our CRM strategies. The CRM Manager will collaborate closely with the sales marketing and customer service departments to ensure that the CRM system provides effective solutions to their needs.
Key Responsibilities:
- Implement manage and enhance the CRM system to ensure optimal performance and usage.
- Maintain the integrity and accuracy of the CRM data through regular audits and cleansing.
- Provide training and support to users on how to effectively use the CRM tools and features.
- Collaborate with IT and thirdparty vendors to ensure CRM functionality aligns with business objectives.
- Develop and implement strategies for increasing user adoption and satisfaction.
- Generate and analyze reports to monitor CRM usage and effectiveness making recommendations for improvements.
- Work with the marketing team to integrate marketing automation and lead nurturing processes with the CRM.
- Ensure CRM practices comply with data protection laws and company policies.
- Manage CRMrelated projects from conception to implementation including integration with other systems.
Requirements
Qualifications:
- Bachelor s degree in Business Administration Marketing Computer Science or related field.
- Proven experience as a CRM Manager or similar role preferably in a business development or sales environment.
- Strong understanding of CRM software ideally with certifications in CRM platforms (e.g. Odoo HubSpot Zoho Bigin).
- Excellent analytical skills and ability to derive insights from data.
- Strong project management skills and ability to manage multiple tasks with shifting priorities.
- Excellent communication and training skills.
- Knowledge of data protection and privacy regulations relevant to CRM usage.
Benefits
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic fastpaced environment.
- Professional development and career growth opportunities.
Employment Type
Full Time
