Sales Support Executive
Sales Support Executive
Posted on :
13-12-2024
Employer Active
1 Vacancy
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Job Description
NIQ is seeking a highly organized and detailoriented Sales Support Administrator with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent communication skills and a strong focus on customer satisfaction. This role requires exceptional organizational abilities a keen eye for detail and the ability to take decisive action.
Responsibilities:
- Utilize Microsoft Dynamics to support the sales team by accurately maintaining existing client and new prospect data managing sales pipelines and generating reports.
- Collaborate with the sales team to ensure timely and accurate entry of client orders including pricing product details and delivery schedules.
- Provide administrative support to the sales team by preparing sales presentations proposals and contracts ensuring all documents are accurate professional and meet company standards.
- Monitor and track sales activities such as customer interactions leads opportunities and followup actions using Microsoft Dynamics to ensure timely and effective customer engagement.
- Assist in preparing sales forecasts and performance reports analyzing data to identify trends opportunities and areas for improvement.
- Coordinate with crossfunctional teams to ensure seamless order fulfillment resolve customer inquiries and optimize the overall sales process.
- Maintain uptodate knowledge of product features pricing and promotions to provide accurate and relevant information to clients and the sales team.
- Contribute to the continuous improvement of sales support processes and systems making recommendations for enhancements and implementing approved changes.
- Provide exceptional customer service by promptly responding to client inquiries resolving issues and ensuring client satisfaction throughout the sales process.
- Collaborate with the sales team to develop and maintain positive customer relationships identifying upselling and crossselling opportunities
Qualifications :
- Bachelors degree in business administration marketing or a related field is preferred.
- Proven experience as a Sales Support Administrator or in a similar sales support role.
- Proficient in using Microsoft Dynamics or similar CRM software.
- Advanced proficiency in Microsoft Suite including Word Excel PowerPoint and Outlook.
- Excellent organizational and multitasking skills with the ability to prioritize tasks and meet deadlines.
- Strong attention to detail and ability to maintain accuracy while working with large amounts of data.
- Exceptional interpersonal and communication skills both written and verbal.
- Actionoriented mindset with the ability to take initiative and make informed decisions.
- Ability to work effectively as part of a team collaborating with colleagues from various departments.
- Strong problemsolving skills and the ability to adapt to changing priorities and requirements.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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