Client Success Director - Brand
Client Success Director - Brand
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Job Description
The NIQ Brand and Media team is looking for a new senior member within the team.
This is a highprofile role where you need to demonstrate that you can lead important client accounts demonstrating experience designing and conducting research and delivering strategic story led presentations across a range of industry sectors driving real actionable insight for our client business. This will require the Client Success Director to have strong account handling and client servicing skills in tandem with experience in building programs and outputs to address key business questions.
The Client Success Director should have indepth experience leading global and local adhoc brand studies with a clear understanding and point of view of how brands grow.
Alongside this there is an expectation you will help support & drive new business working with the commercial teams
Experience and competencies required:
Experience with designing managing and delivering largescale brand programs ad hoc or continuous
Proven track record of delivering to large global clients as well as big domestic players
POV on how to translate insight into strategic and meaningful action in todays world
A strong understanding of how media and brand interact and how to pull out insights on campaign effectiveness
Ability to engage with CSuite level stakeholders and translate survey findings into something they can use demonstrating the value of the working with NIQ
Ability to actively lead the NIQ team in any cross agency work i.e Brand Media and Creative agency collaboration events
A solid understanding of the modern media landscape
Commercially minded shows an understanding of how the research will be used by the client to meet business goals
Business development skills including understanding/translating client needs designing approaches and identifying growth opportunities by collaborating with commercial teams across the business.
Important to the role is the ability to connect data assets to provide clients with a holistic solution to answer their business needs (POS Digital and Traditional Research)
Thought leadership Evidence of a clear POV to support/generate thought leadership and content creation. Experience presenting at events conferences or via webinars would be ideal.
The main skill set we are looking for is:
An ability to present to a range of client audiences including C Suite
Must enjoy and have a passion for finding the real story and themes that are worthy of further investigation (working in collaboration and guiding project team members)
Interest in working across multiple sectors such as Telco Tech and Durables FMCG Retail
Solid experience in both B2B and Consumer research
Being a team player and positive role model is important coaching and supporting to develop the teams skills further promoting a culture of development
Confidence being able to put forward a point of view or debate a point and provide proof or evidence to support that view
Dont meet every single requirement Some people are less likely to apply unless they meet all the requirements listed in a job specification. GfK is looking for selfstarters to join our innovative team keen to take on a new challenge. So if youre excited about this role but your skills and experience dont align perfectly with every requirement weve listed we still encourage you to apply. You may be just the right candidate for this or other roles.
We offer a hybrid working model to the majority of our colleagues (normally x2 days p/w in office) and competitive core benefits as well additional benefits including:
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
