Senior Dictionary Analyst
Senior Dictionary Analyst
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Job Description
Senior Dictionary Analysts play a vital role in this process overseeing a small team of Analysts within their specialist practice area with the support of their manager to ensure deadlines and quality standards are consistently achieved. Blending people resource and project management along with expertise in a specific territory and in CGA processes the SDA guides their analysts to successful BAU and project outcomes: allocating tasks supporting in query and issue resolution running 11s providing guidance and training and ensuring way of working documentation is up to date.
Responsibilities
Plans schedules and monitors own work within short time horizons
Is responsible for ensuring direct reports complete assigned work to agreed time and quality standards
Contributes to the active development of team
Conducts training and mentoring work as appropriate with junior colleagues
Identifies opportunities for improvements to Data Prep process and practice and reports them to Territory Manager
Demonstrates a rational and organised approach to work
Demonstrates and promotes CGA values in every interaction
Has sufficient communication skills for effective dialogue with customers suppliers and partners
Works effectively as part of a team
Interacts with and may influence immediate colleagues
Collaborates effectively with own team and wider department
Demonstrates an awareness of stakeholder and business needs
Supports Territory Manager in development and delivery of stakeholder education and training materials
Executes defined aspects of the Data Prep process
Responds to routine stakeholder queries on Data Prep activities and related process developments & ensures satisfactory resolution
Supports in the resolution of more complex queries & issues
Supports on the implementation of process efficiencies
Maintains up to date documentation related to ways of working & processes
Is an expert in the Data Prep process as it relates to their specialism and territory
Absorbs new information when it is presented systematically and applies it effectively as well as documenting these learnings for future training
Qualifications
Actively promotes CGA values in all interactions
Develops a culture within the department that aligns with the overall culture of the business
Deadline & quality driven with high personal standards wow with every delivery
Value people & the benefit of teamwork care for the team & consider needs of all
Inquisitive & enjoy learning
Demonstrate great leadership skills positive show integrity & responsibility
Own the question & be the expert
Shows initiative innovation & a strong desire to improve own self & business
Takes decisions with long term perspective
Proud of what we do
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
