Account Intg Specialist 2
Account Intg Specialist 2
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Coordinate and manage customer onboarding and campaigns for variable print premedia and/or sales throughout the lifecycle (initial meeting through final disposition of a customers project).
- Gather required data from customers and evaluate objectives and goals to create the project plan and develop the statement of work.
- Submit Statement of Work to legal for approval.
- Analyze and review the customer requirements and make determination on the scope of the overall project.
- Pull together the appropriate resources/departments required to successfully implement a customer campaign.
- Estimate time frames and resources (programming composition photo creative prepress etc.) required to successfully complete a project.
- Design & implement workflows after evaluating complexity deliverables and costs/job profitability.
- Maintain the master schedule for all project activities and conduct periodic status checks to assess progress against the schedule.
- Make changes to plans when requirements change/shift.
- Communicate customer project status to appropriate stakeholders and disseminate information on problems or potential delays.
- Manage customer expectations and ensure the completed work meets customer SLAs and comply with the company standards.
- May hold color review meetings with the customer to review and make changes to jobs.
- May be involved in establishing test cases and final signoff on projects for go live to the customer.
- Performs other related duties and participates in special projects as assigned.
Qualifications :
- Bachelors Degree or previous experience in discipline related to functional work is preferred.
- Able to demonstrates ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.
- Must be able to recognize anomalies and critical situations and respond appropriately. Must be able to communicate and interact with a variety of internal/external customers and/or coworkers at level of detail required to resolve issues of moderate complexity.
- Able to apply strong functional computer knowledge in utilizing Microsoft Windows MAC or other technical tools in completing assignments.
- May require knowledge of or ability to quickly learn specialized software to complete work assignments.
- Able to demonstrate continued expertise in the primary tools or applications used in completing daily work assignments.
- Requires very good communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.
- Must be able to proactively listen to others to understand issues and situations.
- Must be able to clearly articulate business needs to both internal and external customers.
- Additional job requirements may be required.
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; and/or the scope of the job may change as necessitated by business demands.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
