Customer care Executive
Customer care Executive
Posted on :
11-12-2024
Employer Active
1 Vacancy
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Job Description
We are looking for a qualified Customer Care Executive
Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardisation of service delivery.
Requirements
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable.
Employment Type
Full Time
Company Industry
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