Job TitleClient Contact Solution Project Manager
ClientState of Georgia.
LocationAtlanta GA
Work arrangement:
This position is remote based but the candidate must reside in the MetroAtlanta area.
The CAPS Client Contact Solution Project Manager will report to the Assistant Deputy Commissioner for Families and Eligibility. This position creates project plans using appropriate project management methodologies with input from primary stakeholders coordinates resources communicates progress and must meet and account for project milestones.
Job Responsibilities:
- Selects and uses project management methodologies backed by modern software approaches such as SAFe SCRUM and Agile.
- Manages overall coordination of project from planning through implementation.
- Sets and manages project plans priorities timelines milestones and deliverable schedules.
- Regularly monitor project progress against the plan identifying potential risks and roadblocks and developing mitigation strategies.
- Proactively manage changes to project scope and requirements.
- Collaborate with DECAL IT Vendor project team members and subject matter experts to implement solutions according to agreedupon milestones and deliverables.
- Leads project planning sessions with multiple stakeholders vendors and subject matter
- Document vendor progress of adhering to contract deliverables and communicate with executive leadership as needed to address deficiencies.
- Provide timely updates to stakeholders on project status through reports/presentations.
- Develop and lead the project team to the delivery of successful project outcomes.
- Facilitates discussion and consensus among various project stakeholders.
Required Qualifications
- Bachelors degree in a related field from an accredited college or university AND Five years of recent relevant project management experience.
- Relevant certification such as Project Management Institute s Project Management Professional (PMP) certification or other.
- Experience gathering and presenting information to various levels of stakeholders.
- Experience managing projects with multiple project teams.
- Ability to communicate complex information in a clear and concise manner.
- Demonstrated ability to take initiative prioritize work manage time and respond effectively to rapidly changing environment.
- Demonstrated knowledge and skills in assessing and mitigating risks through risk planning and practice management.
Technical Competencies:
- Intermediate skills in SharePoint and relational databases.
- Advanced skills in Excel and other Microsoft Office applications.
- Excellent communication skills both oral and written.
- Strong understanding of software development methodologies (Agile Waterfall etc.)
- Experience with project management tools (Jira Asana etc.)
- Experience measuring staff effort related to user stories and tasks surround in testing development and any other part of a typical technical strategy or implementation project
- Experience project managing client contact solution projects
- Knowledge and experience with Salesforce
- knowledge and experience of integration methodologies and best practices
- Ability to communicate complex information in a clear and concise manner.
- Demonstrated ability to take initiative prioritize work manage time and respond effectively to rapidly changing environment.
- Demonstrated knowledge and skills in assessing and mitigating risks through risk planning and practice management.
"If you are: bright motivated skilled a differencemaker able to get things done work with minimum direction enthusiastic a thinker able to juggle and multitask communicate effectively and lead then we would like to hear from you. We need exceptionally capable people for this role for our client so get back to us and tell us why you think you are a fit."
About Us:
Selects and uses project management methodologies backed by modern software approaches such as SAFe, SCRUM, and Agile. SharePoint and relational databases. Advanced skills in Excel and other Microsoft Office applications. Excellent communication skills, both oral and written. Strong understanding of software development methodologies (Agile, Waterfall, etc.) Experience with project management tools (Jira, Asana, etc.) Experience measuring staff effort related to user stories and tasks surroundin testing development, and any other part of a typical technical strategy or implementation project Experience project managing client contact solution projects Knowledge and experience with Salesforce
Education
Bachelor's degree in a related field from an accredited college or university AND Five years of recent relevant project management experience. Relevant certification such as Project Management Institute s Project Management Professional (PMP) certification or other. Experience gathering and presenting information to various levels of stakeholders. Experience managing projects with multiple project teams. Ability to communicate complex information in a clear and concise manner. Demonstrated abi