Host

As a Host/Hostess with Fairmont Jasper Park Lodge you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm personal attention provides a memorable first impression for guests of our restaurants and lounges making them feel welcome and valued.

Starting Rate: $16.46 per hour

What is in it for you:

• Subsidized staff accommodation provided onsite for full time status
• Competitive extended benefits package including medical vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform
• Discounts on food & beverage/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5000 properties with Accor

What you will be doing:

Reporting to the F&B Manager responsibilities and essential job functions include but are not limited to the following:

• Consistently offer a professional friendly greeting and engaging service
• Follow outlet policies procedures and service standards
• Coordinate seating and flipping tables
• Understand the Server and Buspersons tasks in the outlet and provide assistance as required
• Understand shift end reports in the outlet and the POS system
• Escort guests to their tables
• Organize reservations on a daily basis using Open Table reservation system
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Perform opening cleaning and closing duties
• Have knowledge of all menu items garnishes contents and preparation methods
• Adhere to the hotels vehicle handling and safety policies while driving hotel vehicles
• Follow all safety and sanitation policies when handling food and beverage
• Coordinate wait lists and maximize seating arrangements during peak periods
• Other duties as assigned

Qualifications :

Your experience and skills include:

• Previous guest facing customer service experience required in the last 3 years
• Food and beverage or retail experience. 
• Pro Serve certificate required
• Previous Point of Sale System experience an asset
• Open Table experience an asset
• Selfmotivated with the ability to make effective decisions
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to focus attention on guest needs remaining calm and courteous at all times
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Your team and working environment:

• Fastpaced upscale luxury hotel
• Close proximity to Marmot Basin Ski Resort in winter and worldrenowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections
• Sitting: 01 hr/day
• Walking: 610 hr/day
• Standing: 610 hr/day
• Bending/reaching: 46 hr/day
• Pushing/pushing: 46 hr/day
• Physical effort: required to life up to 30 lbs
• Environmental stress: busy atmosphere

Remote Work :

No

Employment Type :

Fulltime