Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
To be able to work without supervision and take initiative over duties and tasks without being directed.
To serve our guests with the highest level of customer service with maximum speed efficiency and always with a smile.
To be able to use coffee machines
Assist with the ordering and deliveries as required
Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
Ensuring that any linen hired and equipment hired for an event is counted and packed away for collection after the event.
Ensuring hospitality rooms are left clean and tidy
Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
Serve food and beverages to guests in a friendly and professional manner. Ensure that guests needs and requests are efficiently and effectively addressed
Qualifications :
Friendly outgoing personality; a people person.
Great work ethic and an even greater smile.
Good listening & verbal communication skills
Passion for delivering outstanding customer service
Perpetuates company philosophy and culture
Works according to the BaxterStorey core values
Have a contagious passion for coffee tea and customer service
You draw satisfaction from working within a collaborative and inclusive team environment
Ability to adapt to challenges and opportunities with a solutionoriented perspective
Previous experience in a similar role especially in the food service industry is often a plus
Some knowledge of food safety and sanitation practices
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