Fairmont Gold Attendant
Fairmont Gold Attendant
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Job Description
Fairmont Gold is a special place! The personalized service provided as you greet your Guests at check in or serve them in the private lounge will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Attendant will create a sense of loyalty that will ensure their return.
Summary of Responsibilities:
- Reporting to the Fairmont Gold Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Serve and setup all food and beverage presentations adhering to Fairmont Gold service standards
- Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards
- Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty
- Assist guests regarding hotel facilities in an informative and helpful way
- Provide exceptional Concierge information to our Guests about local and area attractions
- Follow department policies procedures and service standards Follow all safety policies
- Other duties as assigned
- Washing Dishes and Stewarding part of Primary Responsibilities
What is in it for you:
- Paid time off
- Medical Dental and Vision Insurance 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Sustainability Committee
Qualifications :
- Previous customer related experience preferred
- Previous PMS experience an asset
- Computer literate in Microsoft Window applications an asset
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Physical Aspects of Position: Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Occasional kneeling pushing pulling
- Occasional ascending or descending ladders stairs and ramps
Visa Requirements: Candidates must be legally eligible to work in the United States.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
