Tech Support - Desktop Field Services
Tech Support - Desktop Field Services
Posted on :
10-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology consulting and business process outsourcing services dedicated helping the worlds leading companies build stronger businesses.
Title: Tech Support Desktop Field Services
Work Location: Commerce CA 90040
Job Type: Contract
Work Type: Onsite (Travel Required)
Duration: 12 Months
Job Description:
Job Summary:
- The candidate will provide onsite IT support to over 90 sites and 6500 users in Los Angeles and Orange County CA. The project includes daily operational support and IT Tier 2 enduser device support.
- Must have a valid drivers license car insurance and dependable vehicle
- Provide InPerson Corporate office and clinic onsite support for end user IT desktop support services
- Provide laptop and desktop support for Windows devices to include software installations and end user data migrations
- Consistently exhibits behaviour and communication skills that demonstrate commitment to superior customer service including quality care and concern with each and every internal and external customer
- Coordinates with both internal IT resources and external vendors as needed on smallscale application and hardware upgrades or installations
- Ensures proper ticket communication protocol including announcing arrival work performed status and departure
Experience:
- 5 to 6 years
Required Skills:
- Service Desk
- Desktop Support (Remote)
- Field Services
Responsibilities:
- Provide onsite IT support to over 90 sites and 6500 users in Los Angeles and Orange County CA.
- Deliver daily operational support and IT Tier 2 enduser device support.
- Must have a valid drivers license car insurance and a dependable vehicle.
- Provide inperson corporate office and clinic onsite support for enduser IT desktop support services.
- Support laptops and desktops for Windows devices including software installations and enduser data migrations.
- Exhibit behavior and communication skills that demonstrate a commitment to superior customer service including quality care and concern with every internal and external customer.
- Coordinate with internal IT resources and external vendors on smallscale application and hardware upgrades or installations.
- Ensure proper ticket communication protocol including announcing arrival work performed status and departure.
Top Qualifications:
- 13 years of experience in desktop laptop and smart phone troubleshooting
- Experience with Android and Apple IOS support
- Must be able to lift up to 70 pounds
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
