IT Systems Administrator
IT Systems Administrator
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1 Vacancy
Job Description
About Achieve Test Prep
We believe our employees empower our company and are the reason behind our success. We are the nations largest educational consultant and test prep center specializing in creditbyexamination degree paths headquartered in Wayne New Jersey.
Most working adults struggle to overcome the many obstacles associated with obtaining their college degree. Achieve acts as a counselor advocate and partner helping students achieve their degree in less time with less effort and for less money by utilizing an alternative path to earning college credit known as the creditbyexamination process. Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way by instead passing just one testout exam. While our creditbyexamination programs can shorten the path to any degree at virtually any college the field where we have the most significant impact is the nursing profession.
Employee engagement and development is one of the keys to our success at Achieve! Embracing a workfromhome model for the entire company all employees enjoy a better worklife balance through flexible work schedules. We are dedicated to fostering an inclusive workplace where diversity is celebrated and equal opportunity is the cornerstone of our culture.
NOTICE: It is essential to attempt the prescreeners provided during the application process. Applications lacking completed prescreeners will not be taken into consideration for this position.
Job Summary
Achieve Test Prep has a position available for an IT System Administrator to maintain upgrade and manage our software and assist staff with IT related problem solving as well as set up system requirements for new hires.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Roles & Responsibilities
Install and configure software
Set up accounts and monitor compliance to the IT security policy
Troubleshoot issues and promptly resolve queries
Ensure security through access controls backups and accurate record keeping of account details
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation manuals and IT policies
Capable of working with frequent interruptions and changing priorities.
Effective time management organizational skills and ability to meet established deadlines.
Must have strong interpersonal skills maturity and good judgment and be capable of communicating with a diverse range of individuals.
Must be able to multitask and troubleshoot remotely.
Have experience with user management of different tools and license management.
Experience with onboarding and offboarding
Desired Skills & Experience
Proven experience as a System Administrator Network Administrator or similar role
Experience with Google Suite is a must
Experience with Salesforce and RingCentral will be an added advantage
Knowledge of system security and data backup/recovery
Resourcefulness and problemsolving aptitude
Excellent communication skills
Must be able to comprehend and communicate in both written and verbal English fluently
Job Details
Type: Full time
Schedule: Flexible schedule with a minimum 5 hour overlap during the 9am 5pm EST workday
Remote: 100% Online
Employment Type
Full Time
Company Industry
Higher Education / Education / Professional Training and Coaching / Education Administration Programs
