Event Sales Services Coordinator
Event Sales Services Coordinator
Posted on :
10-12-2024
Employer Active
1 Vacancy
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Job Description
- Youll work for the #1 city hotel in Canada!
- A competitive salary starting from $59000.00 per annum
- Complimentary meal through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver Victoria and Whistler
- Travel reimbursement program for a TransLink monthly pass
- Extensive benefits package including health paramedical dental vision life and disability insurance for those meeting eligibility requirements
- Companymatched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
- Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
What you will be doing:
- Consistently offers professional engaging and friendly service
- Prepare contracts proposals and perform general office duties
- Assist with the coordination of projects reports and plans
- Assist in qualifying leads entering bookings in Opera and directing to the appropriate Event Sales & Services Manager
- Respond to sales leads and questions from clients on behalf of Director/Manager
- Build bookings in Opera to hold rooms and meeting space ensuring accuracy
- Place amenity tickets as requested
- Create and distribute custom amenity cards for site inspections stay
- Regular sales office reception coverage including answering sales hotline and managing RFP inbox
- Perform Buddy Tasks as needed from Regional Sales Managers and Coordinators at other properties such as arranging site inspections and completing file turnover and distribution
- Send booking requests to in house reservations for site inspections & Fams
- Keep records of Managers/Directors monthly revenue booked and track activities completed
- Assist with preparation and followup of sales trips
- Assist with significant account marketing relationships
- Ensure a timely and efficient response to general inquiries received
- Coordinate with other departments within the hotel to ensure distribution of important information
- Assist with generating sales in group & event bookings
- Maintaining accurate and complete sales production records; prioritizing sales tasks based on revenue goals and deadlines
- Organizing and assist with conducting site inspections with clients and travel advisors and hosting FAMs
- Work very closely with various departments to ensure guests have a flawless stay and customize their special requests while meeting all brand standards
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Computer literacy is a must preferably with knowledge of Microsoft Office programs and Opera
- 2 years experience in a Sales Office is an asset
- Minimum typing speed of 50 wpm is preferred
- Strong clerical skills with a demonstrated eye for detail
- Selfstarter strong initiative ambitious internally motivated
- Exceptional communication and interpersonal skills
- A passion for Guest Service and a desire to be a part of a driven team
- Hospitality/Hotel Administration Post Secondary degree or diploma will be an asset
- Ability to meet deadlines in a fast paced environment
- Team player with strong initiative
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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