Delivery Manager
Delivery Manager
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Job Description
We are a consulting company with a bunch of technologyinterested and happy people!
We love technology we love design and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued.
With us each individual is her/himself and respects others for who they are and we believe that when a fantastic mix of people gather and share their knowledge experiences and ideas we can help our customers on a completely different level.
We are looking for you who want to grow with us!
With us you have great opportunities to take real steps in your career and the opportunity to take great responsibility.
Client Engagement:
- Build and nurture strong client relationships.
- Regularly communicate project updates performance metrics and reports.
- Gather and analyze client feedback to improve services.
Project Delivery:
- Oversee the endtoend delivery of products or services.
- Ensure adherence to timelines budgets and quality standards.
- Manage change requests and scope adjustments.
Team Coordination:
- Align internal teams (e.g. development operations) with client goals.
- Delegate tasks and monitor team performance.
- Resolve any bottlenecks or conflicts affecting delivery.
Financial Management:
- Monitor budgets and resource allocation to maximize profitability.
- Prepare and deliver financial and progress reports to stakeholders.
Contract Management:
- Ensure compliance with Service Level Agreements (SLAs) and contractual terms.
- Negotiate contract renewals upselling opportunities or extensions.
Operational Efficiency:
- Optimize workflows and processes to meet client needs effectively.
- Ensure the use of appropriate tools methodologies and best practices.
Risk and Issue Management:
- Identify risks in project delivery and implement mitigation strategies.
- Address escalations promptly to maintain client satisfaction.
Performance Metrics and Reporting:
- Track and report KPIs such as delivery timelines quality and client satisfaction.
- Provide actionable insights to enhance delivery processes.
Upselling and Business Development:
- Identify opportunities for upselling or crossselling additional services to the client.
- Collaborate with sales and account management teams to grow the client relationship
Skills Required:
- Strong communication and interpersonal skills.
- Project management expertise.
- Analytical and problemsolving abilities.
- Proficiency in delivery tools.
- Ability to manage multiple priorities and deliver under pressure.
- Deliver highquality solutions that meet or exceed client expectations.
- Build trust and foster longterm client relationships.
- Drive operational efficiency while maintaining profitability.
- Ensure alignment between client needs and organizational capabilities.
- Experience from international environment.
- Years of Exp: 10 15 yrs
Additional information
We are looking for you who:
Start:
Location: Bangalore
Form of employment: Fulltime until further notice we apply 6 months probationary employment
We interview candidates on an ongoing basis do not wait to submit your application.
Employment Type
Full Time
