Job Purpose:
This position is responsible to maintain and administer server infrastructure support maintenance development and performance monitoring of overall servers ensuring the reliability/efficiency of all IT services particularly the Core Infrastructure.
Principal Responsibilities:
- Coordinates with the superior in maintaining and administering Core Infrastructure (server system).
- To be responsible for maintaining and administering Microsoft Windows Servers and Services (AD DC FS CS Email and System Center including other software solutions like Rightfax SMS TAS YMS and etc).
- Provides periodic IT Audit reports (in coordination with Senior Team member) related to Core Infrastructure (Server) to the direct superior.
- To be responsible for backing up server data OS Application and VMs including configuration.
- Periodically conduct backup restoration test to ensure that data backups are in good condition and available upon needed especially for disaster recovery.
- To be responsible for maintaining stateoftheart DataCenter along with the network infrastructure team.
- Collects and compiles statistics on server usage layouts and hardware configuration details and submit to the direct superior.
- Maintains uptodate inventory/records of all Core Infrastructure devices i.e. voice communications hardware servers and storage upon received of the materials including the Licensing document details regardless of the products/brands (Microsoft Cisco RightFax Citrix and etc.).
- Accurately document instances of software or hardware failure repair or installation/configuration.
- Continuously liaises and coordinates with concerned units on any operational or server changes.
- Liaises and coordinates with the partner for any issues and/or required enhancement related to and/or server infrastructure.
- The system administrator must keep up to date with new technology and plan and implement system upgrades as needed.
- The system administrator must keep detailed documentation of the system configuration and procedures including server diagrams system configurations and user manuals among other things.
Key Skills Required
Security ITIL Microsoft Windows Microsoft Office Application Hardware Troubleshoot Networking intermediate level.