German Customer Service Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: German Customer Service Agent
Company: RayaCX
Location: 6th of October City Egypt
Contract Details: Temporary Fulltime
RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a German Call Center Agent to join our team at our location in 6th of October City Egypt.
As a German Customer Service Agent you will be responsible for providing exceptional customer service to our Germanspeaking clients. This is a temporary fulltime position with the potential for longterm employment.
Key Responsibilities:
Answer incoming calls from Germanspeaking customers and provide assistance with inquiries complaints and requests
Handle customer concerns in a professional and timely manner ensuring customer satisfaction
Utilize company systems and resources to accurately and efficiently resolve customer issues
Maintain a high level of product and service knowledge to effectively address customer inquiries
Document all customer interactions and maintain accurate records
Meet and exceed individual and team performance goals
Collaborate with team members and other departments to improve overall customer experience.
Requirements:
Fluent in German and English (written and spoken)
Previous customer service or call center experience is preferred
Excellent communication and interpersonal skills
Strong problemsolving and decisionmaking abilities
Ability to work in a fastpaced environment and handle multiple tasks simultaneously
Proficient in Microsoft Office and other computer applications
Willingness to work flexible hours including weekends and holidays
Must be able to work onsite at our 6th of October City location
Graduated undergrads and gap year
We offer:
Competitive salary and benefits package
Comprehensive training and ongoing support
A positive and collaborative work environment
If you are a fluent German speaker with a passion for delivering exceptional customer service we want to hear from you! Apply now to join our dynamic and diverse team at RayaCX.
Employment Type
Full Time
