drjobs Call Center Agent العربية

Call Center Agent

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1 Vacancy
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Job Location drjobs

6th of October City - Egypt

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description


RAYA Customer Experience (RAYA CX) has provided nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa since 2001. Located in Qesm 1st 6 October RAYA CX offers integrated business process outsourcing solutions driven by advanced technology and innovation.

Role Description

This is a fulltime onsite role for an Arabic Customer Service Advisor inside the bank in October City
The Customer Service Advisor will provide exceptional customer service to banking clients resolve inquiries and offer solutions. This role involves handling customer transactions explaining products and services and ensuring customer satisfaction.

Qualifications

  • Fresh graduates are welcome to apply.
  • Customer Service Communication and ProblemSolving skills
  • Knowledge of Banking Products and Services
  • Ability to Handle Customer Inquiries and Transactions
  • Attention to Detail and Accuracy
  • Computer Proficiency in CRM software and MS Office
  • Ability to Work in a FastPaced Environment
  • Previous experience in Banking or Customer Service is a plus
  • Fluency in additional languages is beneficial

Up to 9500 EGP

Employment Type

Full Time

Company Industry

About Company

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