Microsoft Teams and AV Systems Engineer
Microsoft Teams and AV Systems Engineer
Posted on :
07-12-2024
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1 Vacancy
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Job Description
Position Title: Task Order 16 Microsoft Teams and AV Systems Engineer
Location: 14501 Sweitzer Lane Laurel MD 20707
Schedule: Onsite Monday Friday 8am to 4pm plus one hour lunch
Period of Performance: one year (potential for extension up to five)
Resumes due : 12/17/2024 by 12pm
Interview: Interviews will be performed via TEAMS
Microsoft Team and AV Supports Engineer oversees the daily operations of WSSCs AudioVisual systems and services. This role encompasses the analysis design implementation and ongoing support of the organizations AV infrastructure. The engineer will collaborate directly with customers and key decisionmakers to provide expert solutions recommendations and strategic plans for AV network requirements. Additionally they will mentor team members guiding them in their responsibilities. Staying current with industry trends and best practices the AudioVisual Systems Engineer is tasked with developing and maintaining a modern AV network that prioritizes speed functionality security and costefficiency. They will approach each project creatively and innovatively to drive forwardthinking solutions. Maintain comprehensive documentation of Microsoft Teams Rooms (MTR) configurations settings and user guides. Lead and participate in MTR deployment projects including planning scheduling and execution. Experience deploying MS Teams globally refreshing meeting room technology and replacing it with Teams. Experience working with Android Windows Intune and MDM (mobile device management).
Work with the audiovisual suppliers providing equipment for the meeting rooms
a. Education:
- Associate degree in Audio Visual Engineering/Technology or equivalent OR five additional years of relevant professional audiovisual experience.
b. General Experience:
- Experience providing excellent customer service support with audiovisual systems.
- Selfmotivated and willing to take initiative to solve problems proactively.
- Skill in documenting systems and procedures.
- Proven experience in deploying and managing Microsoft Teams Rooms (MTR) in a large enterprise environment
- Strong understanding of Microsoft Teams Office 365 and audiovisual conferencing technologies
- Experience/knowledge working with Android Windows Intune and MDM (mobile device management)
- Audio Visual experience
- Proficiency in network troubleshooting endpoint management
- Excellent communication skills both written and verbal
- Strong problemsolving and analytical abilities
- Customerfocused attitude with a commitment to delivering exceptional user experiences
- Ability to work independently and collaboratively in a team environment
- Experience/knowledge working with Android Windows Intune and MDM (mobile device management)
c. Specialized Experience
- Microsoft Teams Room
- Microsoft Surface HUB
- Lighting Systems
- Yealink MCore
d. Skillset
MS Teams Support Engineer who knows the ins and outs of meeting rooms
Duties / Responsibilities
- Maintain comprehensive documentation of Microsoft Team Room (MTR) configurations settings and user guides.
- Manage daily Microsoft Teams Admin Center for Teams devices Endpoint Manager and Teams Room Manager Services.
- Oversee the setup configuration and maintenance of MTR and MS Surface HUB devices to ensure a seamless reliable meeting experience.
- Manage device deployments updates and security patches; monitor device health and troubleshoot technical issues.
- Collaborates with IT facilities and vendors to optimize room configuration troubleshoot connectivity issues and ensure a secure userfriendly environment.
- Provide user training and technical support ensuring consistent performance across all meeting spaces.
- Generate regular reports on system performance utilization and user feedback for continuous improvement.
- Support integration with AV hardware
- Lead and participate in MTR deployment projects including planning scheduling and execution.
- Manage timelines and resources efficiently.
- Work with thirdparty vendors.
- Support WSSC Remote Site in Prince Georges and Montgomery County
- Support WSSC Commissions Auditorium
- Point of contact for TEAMS when the conference room is in the stage of designing the meeting room.
- Experience/knowledge working with Android Windows Intune and MDM (mobile device management)
- Work with the audiovisual suppliers providing equipment for the meeting rooms
4 Reasons to Join Volitiion IIT Inc.: 1. Our Commitment to You We offer competitive pay multiyear projects and a list of exciting clients. 2. WorkLife Balance We work hard; we work smart and have quality time for family and life. 3. Our Mantra We treat our consultants the way we want to be treated: with integrity professionalism and trust. 4. Career Development We help you meet your career goals and continuously support your efforts to build your skillset. Check out our Referral Program! Volitiion IIT Inc will pay you up to $1000 for every qualified professional that you refer and we place. If you see a position posted by Volitiion IIT Inc. and know the perfect person for the job please send us your referral. Volitiion IIT Inc. is an Equal Opportunity/Affirmative Action Employer.
Employment Type
Full Time
Key Skills
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