Field Service Engineer X-ray Equipment Johannesburg
Field Service Engineer X-ray Equipment Johannesburg
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3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The successful candidate will be working within the Field Service Team carrying out the installation service and maintenance of the stateoftheart surgical systems. Candidates will play a key role in ensuring maximum system uptime and enabling surgical teams to get the best clinical value from the surgical platform and ensuring service agreements and warranty obligations are fulfilled. This is a challenging role where technical troubleshooting and customer facing skills are combined. This role will work closely with the Business Development Manager and Business Unit Manager.
Duties & Responsibilities:
- Installations service and maintenance of various diagnostic equipment in compliance with regulations and quality standards.
- Assessing troubleshooting and repairing of defective diagnostic equipment.
- Completing and keeping detailed records of the work done.
- Completing all mandatory documentation as required for all installations.
- Ensuring safe delivery of diagnostic equipment to our customers.
- Assuring product quality by electrical testing methods and testing installed system capabilities.
- Preparing product reports by collecting analysing and summarizing information and trends.
- Providing engineering information by answering questions and requests.
- Keeping equipment operational by following manufacturers instructions and established procedures.
- Updating and maintaining product data base on an ongoing basis.
- Completing projects by training and guiding customers/users.
- Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; participating in professional societies.
Requirements
Skills & Qualifications:
- Diploma NDip or Btech Degree: Clinical / Electrical / Electronic Engineering.
- Computer Skills (MS Office (specifically Excel advanced) networking etc.)
- 25 Years working experience in the Medical Industry.
- Experience working with diagnostic equipment (XRay CR & DR).
- Electrical mechanical and electronic field experience will be an advantage.
- Attention to detail and accuracy with being result orientated.
- Ability to work under pressure and meet deadlines.
- Good communication skills well presented and enjoy working within a team.
- Technical knowledge of electronic electrical and mechanical systems and troubleshooting.
- Valid driver s license with own transport is a prerequisite.
Benefits
- Cell phone allowance of R969 Monthly
- Data to the value of R100 monthly
- Fuel card
Qualifications, Experience, Characteristics and Skills Minimum qualification(s): University (Bachelor s plus Masters) degree, preferably in Medical Science and/or Business Administration. Fluent in English, preferably with good working knowledge of local language(s). Must be eligible to reside and work in South Africa. Minimum Experience: Relevant commercial and professional experience in the healthcare (services) industry, medical equipment industry or a similar field, with a proven personal track record of customer acquisition and account management, and preferably with some experience in financial modelling. At least 10 years of working experience. Has at least 5 years of hands-on, on the ground, experience in the local market. A keen knowledge of the local market and good awareness of relevant trends in the healthcare industry. Desirable Characteristics & Skills: Results-driven, with a commercial mind-set and a strong sense of collective ambition and shared ownership of success, while accepting individual responsibility. Entrepreneurial, mature, and high-energy, analytically strong, self-starter and team player, with good cross-cultural communication skills and a can-do mentality. A great communicator with excellent people skills, has an eye for detail, and an unbiased, open mind in evaluating potential solutions. Methodologically driven, process-oriented, and with a best practice mind-set; a quick study and an easy and flexible adopter of new initiatives and technologies. Solid emotional intelligence and a healthy dose of cultural sensitivity. Understands and subscribes to the importance of compliance and transparency. Subscribes to the values, ethical standards, and their vision. #LI-CS1
Employment Type
Full Time
