L2 Support Engineer product specialist
L2 Support Engineer product specialist
Posted on :
06-12-2024
Employer Active
1 Vacancy
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Job Description
Mining industry experience.
Excellent communication and interpersonal skills.
Experience in providing incident management and root cause analysis for complex appli
cations.
Experience in providing firstcall technical support for enterpriselevel applications directly
with customers.
Call center or helpdesk experience.
Windows Server VM knowledge and experience.
Experience utilizing Oracle SQL Server TCP/IP networking Microsoft client and server
platforms.
Ability to effectively communicate with technical and nontechnical mining customers and
dealers to develop partnerships/relationships.
Processfocused with the ability to execute service and incident management processes.
Moderate level of information technology and application knowledge and support
experience.
Excellent communication and interpersonal skills.
Experience in providing incident management and root cause analysis for complex appli
cations.
Experience in providing firstcall technical support for enterpriselevel applications directly
with customers.
Call center or helpdesk experience.
Windows Server VM knowledge and experience.
Experience utilizing Oracle SQL Server TCP/IP networking Microsoft client and server
platforms.
Ability to effectively communicate with technical and nontechnical mining customers and
dealers to develop partnerships/relationships.
Processfocused with the ability to execute service and incident management processes.
Moderate level of information technology and application knowledge and support
experience.
Employment Type
Full Time
Key Skills
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