Job Description:
The Agile Solution Manager will report to the Senior Technical Solutions Manager. Under limited supervision this position is responsible for managing individual project streams related to the Child care Administrative and Payment system. This project has technical policy and process requirements that may impact multiple programs workstreams and systems. This position creates project plans using appropriate project management methodologies with input from primary stakeholders coordinate resources and communicate progress.
Job Responsibilities:
Manage project scope goals and deliverables in collaboration with stakeholders.
o Manage all aspects of projects with direct accountability.
o Manage Vendor timeline and deliverables.
Develop and oversee detailed project plans timelines and milestones.
Regularly monitor project progress against the plan identifying potential risks and roadblocks and developing mitigation strategies.
Develop and track Key Performance Indicators (KPIs).
Proactively manage changes to project scope and requirements.
Develop product roadmap to align with needs.
Collaborate with IT Vendor project team members and subject matter experts to implement solutions according to agreedupon milestones and deliverables.
Oversee the work of the project coordinator such as documenting and tracking actions owners and due dates.
Coordinates the activities of multifunctional collaborative teams as well as task dependencies and schedule.
Foster collaboration and communication within the team.
Oversee stakeholder communication of progress blockers next steps.
Leads project planning sessions with multiple stakeholders and subject matter experts.
Delivery utilizing various project methodologies and iterative frameworks such as SAFe Scrum and Agile.
Assist with test plan and issue management process development.
Document vendor progress of adhering to contract deliverables and communicate with executive leadership as needed to address deficiencies.
Provide timely updates to stakeholders on project status through reports/presentations.
Develop and lead the project team to the delivery of successful project outcomes.
Serve as a member of CAPS Program Administration unit and supports the work of other team members as needed.
Required Qualifications:
Agency Required Qualifications: Bachelors degree in a related field from an accredited college or university AND Five years of recent relevant project management experience.
Agency Required Qualifications: Bachelors degree in a related field from an accredited college or university AND Five years of recent relevant project management experience; and the following:
Project Management certification (PMP ).
Experience with Salesforce platform.
Strong understanding of software development methodologies (Agile Waterfall etc.)
Experience with project management tools (Jira Asana etc.)
Experience measuring staff effort related to user stories and tasks surrounding testing development and any other part of a typical technical strategy or implementation project
Understanding and use of document management and version control.
Experience gathering and presenting information to various levels of stakeholders.
Experience managing projects with multiple project teams.
Technical Competencies:
Intermediate skills in SharePoint and relational databases.
Advanced skills in Excel and other Microsoft Office applications.
Excellent communication skills both oral and written.
Ability to communicate complex information in a clear and concise manner.
Expert organizational skills.
Ability to organize and evaluate data to drive decision making.
Ability to collaborate and work effectively as a team member.
Demonstrated ability to form and maintain collaboration among partners.
Ability to develop trusting relationships and resolve conflict.
Excellent leadership and team management abilities
Ability to work with diverse communities and sensitivity to needs and concerns of various cultural groups.
Demonstrated ability to take initiative prioritize work manage time and respond effectively to rapidly changing environment.
Demonstrated knowledge and skills in assessing and mitigating risks through risk planning and practice management.