Customer Support Executive Intern
Customer Support Executive Intern
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Job Description
This is a remote position.
Excited to join the world of customer support Apply now for the Customer Support Executive position at MTC!
Abhyaz is seeking a dedicated Customer Support Executive who is passionate about delivering exceptional service. If youre ready to provide topnotch support to our customers and ensure their satisfaction then this opportunity is for you.
Core Functional Responsibilities:
Provide excellent customer service addressing inquiries and resolving issues promptly.
Work with customers to understand their needs and recommend the right solutions.
Build strong relationships with customers to enhance their experience.
Greet customers warmly and interact with them on a daily basis.
Offer assistance and respond to queries about products and purchases.
Provide recommendations to customers based on their requirements.
Promote new products and services to customers.
Document customer interactions and update records accordingly.
General Responsibilities:
Improve engagement with customers to enhance their overall experience.
Increase sales by effectively addressing customer needs and preferences.
Understand product features and effectively communicate them to customers.
Assist in promotions and create opportunities for customers to explore new offerings.
Collaborate with internal teams to address customer inquiries and resolve issues.
Maintain a strong relationship with key stakeholders to ensure customer satisfaction.
About Abhyaz Internships :
Abhyaz Internships are a 416 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects. You are expected to spend 25 30 hrs a week. Our team of mentors and industry professionals guide you through every step of the project for you to gain valuable hands on exposure. We publish your work results in your online portfolio allowing you to strengthen your professional resume and social media profiles while showcasing your work to best position your talents for future opportunities.The outcomes will be bytesized projects that will have to be delivered every week. Your outcomes will be reviewed and grade by peers and your supervisors. Interns who excel in their project may be offered a guidance and support to secure placements within reputable companies.
Hiring Process:
Steps Process Timeline
Step 1 Job Postings on our Career page Friday
Step 2 Call for Registration and Enrolment Friday
Step 3 Completing Portfolio Submissions Next Thursday
Step 4 Evaluation Process ends on Abhyaz platform Next Thursday
Step 5 Interview & Job offer Friday
Step 6 Onboard Accept our Job Offer and onboard Monday
Do follow us on Linkedin / Twitter / YouTube
Requirements
Qualification:
Bachelors degree preferred.
Excellent communication skills both verbal and written.
Strong problemsolving abilities and a customerfocused mindset.
Ability to multitask and prioritize tasks effectively.
Proficiency in using customer support software and Microsoft Office suite.
Willingness to learn and adapt to new technologies and processes.
Ability to work well in a team and independently.
Empathetic and patient attitude towards customers concerns and inquiries.
About Abhyaz:
Abhyaz offers diverse internship opportunities across various job roles enabling individuals to gain practical experience and develop careerrelevant skills. Through evaluations and onboarding courses Abhyaz identifies and selects talent ensuring interns are equipped for workplace success. Operating in two main business verticals MTC (Digital Transformation) and CNCTrain (SMART Manufacturing) interns gain exposure to cuttingedge technologies and industry practices. Abhyaz fosters a symbiotic relationship between talent and industry enhancing recruitment success by providing skilled interns to partner organizations. Interns work on impactful projects contributing to partner organizations success and growth. Engaging with a diverse community of students job seekers professionals and industry partners Abhyaz creates a vibrant ecosystem for talent development. Explore opportunities at .
Benefits
Learn OnDemand SaaS Tools: Gain handson experience with industrystandard tools like Moodle and Zoho One enhancing your tech skills.
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OutoftheBox Work: Engage in innovative projects that go beyond your primary job role broadening your skill set.
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Remote Opportunities: Enjoy the flexibility of working from anywhere making it convenient to balance other commitments.
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Diverse Project Experience: Work on internal projects as well as real client assignments providing a wellrounded professional experience.
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Online Portfolio Building: Develop a strong online portfolio showcasing your work which can be invaluable for future job applications.
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Flexible Timing: Benefit from flexible working hours allowing you to manage your time effectively and maintain a healthy worklife balance.
*Terms & Conditions apply
If you are someone who have in-depth knowledge of marketing techniques and social media platforms - then definitely apply. Bachelors/ Masters degree specializing in Sales and Marketing from a reputed institute Or certification course from any reputed institute in Digital Marketing. Good conceptual knowledge in Marketing Good Communication skills. Willingness to work with a team of experts and follow systems and process Any prior Marketing or Sales internship Enthusiasm to learn and embrace new challenges Must have a laptop/ Computer, Smartphone, and uninterrupted internet connection with noise cancellation headphones Must have to be available from 1 pm to 6 pm every day in Virtual office About Abhyaz: Abhyaz by MTAB Technology Center is an integrated platform for Engineering projects, Skill Development, Talent Management. Abhyaz offers multiple engineering labs built with interactive e-learning, LMS, engineering software in digital manufacturing technologies. Technologies available are Additive Manufacturing, CNC, Design, Digital Electronics, Electrical Machines, FMS/CIM, Hydraulics, Multi-physics modelling, PLC, IoT, Mechatronics, PCB Design, Pneumatics, Robotics, Sensors, Switch Gears & Industry 4.0. Abhyaz brings together trainers, mentors, and students to execute live engineering projects. MTAB Technology Center is expanding its Skill Development and E-Learning footprint across India and creating Industry 4.0 ready talent pools across various Educational and Non Educational Sectors to meet changing business needs.
Employment Type
Full Time
