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The Moore Center has a new opportunity for a Director of Quality and Compliance to lead our efforts to ensure conformity to and compliance with relevant federal state and local regulations laws and contracts. Oversee process of developing a comprehensive compliance and risk management plan. Interpret new regulations to provide clarity for leadership staff and client representatives. Additionally review and update all policies as well as develop new policies and procedures in relation to compliance and risk management. Also responsible for distribution posting and training of new policies.
You will:
Essential Responsibilities:
Review state federal and local regulations applicable laws contracts and waivers to determine comprehensive plan to ensure all requirements are being met
Develop risk management strategies
Analyze internal operational process and procedures to ensure best practices for operating within legal and ethical guidelines and compliance with industry regulations
Design ongoing training programs for staff
Run internal audits to check for adherence with external policies
Liaise with other departmental heads to ensure that all business operations are in line with business policies
Advise Senior Leadership Team (SLT)on business operations relating to investment risks and any other policy development
Design methods for reporting and dealing with compliance breaches and ethical issues
Review and update policies and procedures
Maintain Agency s Policy Manual
Oversee Agency investigations to breaches in protocols
Analyze data from compliance and quality efforts to determine training needs
Develop benchmarks and dashboards for regular review
Determine compliance metrics and establish a tracking system
Oversee regular audits of Agency s procedures practices and documents to identify potential risk
Build and maintain positive relationships with managers SLT and appropriate staff for the purpose of achieving and sustaining compliance program goals and objectives
Research feasibility of establishing an ethics committee; develop and oversee committee
Incorporate Lean principles to address efficiency while emphasizing data analysis and evidencebased procedural review
Teamwork attendance in the office as needed and when deemed safe per community health guidelines including facetoface interaction are essential job functions
Complete other duties and responsibilities as assigned
Skills and Abilities
Demonstrate a commitment to The Moore Center s values
Comply with all state agency and department policies and procedures
Demonstrate skill in interpreting relevant federal and state regulations
Excellent written and oral communications skills
Proficiency in Microsoft Office including Word Excel PowerPoint and the ability to master new software
Excellent organization and time management skills including the ability to prioritize multiple competing priorities
and ensure timely followthrough
Demonstrate excellent analytical and problemsolving skills
Excellent interpersonal skills
Strong customer services skills
Demonstrate the ability to persuade encourage and motivate people
Cultivate and support the atmosphere of a learning organization
Ability to think critically and make decisions
Ability to work independently and as part of a team
Interact effectively with people of varied educational socioeconomic and ethnic backgrounds skill levels and value systems
We offer a competitive salary plus a comprehensive benefits package including:
Medical dental and vision insurance
Life insurance
Short and longterm disability insurance
Flexible Spending Account
Paid time off
Tax deferred savings plan (agency match of up to 4% after one year)
For more information and to apply please visit
Full Time