Gamers Assistant in Romanian
Gamers Assistant in Romanian
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Job Description
Exciting Growth Opportunity!
We are continuing to expand committed to utilizing cuttingedge technology to enhance the experience for our millions of entertainmentseeking customers.
Your Daily Responsibilities: As a representative of our brand your main responsibilities will include delivering exceptional customer service via inbound calls live chat email and social media platforms.
Key Communication Role: Our Customer Care department serves as the primary point of contact for customer interactions. As a Customer Support Assistant youll be crucial in managing communications and promptly resolving inquiries and issues.
Join Our Dynamic Team: Our Customer Care team stands at the forefront of our service excellence. If youre eager to join our unified #oneteam here is what the role entails:
Customer Service Focus: 9095% email & chat support 510% inbound phone calls
Key Requirements:
- Proficiency in spoken and written Romanian
- Strong command of English both spoken and written
- Exceptional communication skills
- Interest in sports
- Prior experience in a customer service environment is advantageous but not mandatory
- Proficiency in MS Office applications with good typing and computer skills
- Organizational decisionmaking and analytical abilities
- Teamoriented mindset with a positive attitude
- High school diploma or equivalent
What We Offer:
- Fulltime position with flexible shifts from 10 AM to 2 AM Monday to Sunday
- Salary of 3100 BGN gross monthly
- Monthly transportation/internet allowance of 50 BGN net paid in addition to the base salary
- Bonus for important life events (marriage birth or adoption of a child university graduation) for the amount of 500 BGN
Additional perks include taxi vouchers for late shifts and extra pay per hour after 10 PM - Training: Comprehensive 2week training 2week nesting period
- Convenient office location near bus and metro stations
- Extensive initial training and onboarding provided (fully covered)
- Ongoing training and upskilling opportunities through our University
- Career development programs and professional growth initiatives
- Health and wellness initiatives
- Relocation support: Reimbursement of travel expenses at the amount of up to 490 BGN after 6 months from your start date in the company in case there is no prenotice (travel documents need to be presented eticket and invoice)
Additional Benefits:
- Health and Life Insurance
- Multisport card
- Transport allowance
- Bonus for significant life events
- Additional paid leave for educational pursuits
- Corporate discounts and company events
Location: Sofia
Joining deadline: 27th of Jan 2024
Join Our Global Team: We are a global technology and services leader supporting renowned brands across 70 countries. Recognized consistently with awards like Employer Brand Leader of the Year and Best Employer Outsourcing.
Employment Type
Full Time
