D365 Developer
D365 Developer
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Job Description
About Company :
Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84000 entrepreneurial professionals across more than 30 countries it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation customer experiences and business outcomes.
Job Description:
- Proficient with developing deploying customizing and integrating Dynamics 365 Customer Service
- Proficiency in designing developing and implementing business processes plugins and workflows
- Experience in designing and creating custom entities and relationships between those entities
- Experience in handling multiple business unit with data segregation and cross BU access/roles
- Strong hand on experience in developing Dynamics Selfservice Portals and Custom portal integrating multiple Dynamics instance for Case creation Case status update Add Comment Upload Screenshots and knowledge Management integrating SharePoint
- Experience of software development using Microsoft .Net C# JSON and jQuery
- Experience in Customer Service Hub Unified Client Interface Client API form context and Modeldriven apps
- Strong Hand on experience in Scheduled Reports Custom SSRS reports with multiple data sources (external & internal)
- Experience in developing automations using Power Automate and Power Apps
- Experience in developing application which can be published to Azure
- Experience in handling huge volumes of case and email records
- Experience in using third party tools to configure customize monitor and troubleshoot the Dynamics application
- Experience in Agile/Scrum based process implementation using tools like Azure DevOps with pipeline automation for CI/CD
- Experience in designing and automating the survey forms using MS Forms Pro
- Dynamics 365 Customer Service Insights AI Powered Dashboards AI Predictive analytics and other AIdriven insights is a plus
- Handson experience in developing Power BI Dashboards & Reports is a plus
- Provide troubleshooting/technical support
- Actively participate in design and analysis sessions to ensure sound team decisionmaking
- Support system and user acceptance testing activities including issue resolution
- Complete technical documentation to ensure system is fully documented
- Share best practices and lessons learnt from past implementation efforts
Key Skills: D365 .NET Power Platform C# JSON
Job Location: HyderabadHitech City.
Work Experience: 5 to 8 Years
Work Mode: Hybrid
Employment Type: Full Time
Notice period : 0 to 30 Days
Employment Type
Full Time
