Receptionist Hospitality Cape Winelands Contract
Receptionist Hospitality Cape Winelands Contract
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Fixed term Receptionist to join our client team at a world class luxury establement. Welcoming guests to the estate guiding guests to the various outlets & respond to general enquiries.
Responsibilities:
- Ensure guests are acknowledged with kindness warmth and sincerity when entering and departing the reception area;
- Engage with guests providing information related to the estate the facilities art & experiences;
- Conduct estate tours with guests;
- Operate telephone and switchboard service for all calls when required;
- Refer calls & provide assistance to the appropriate person depending on the nature of the call;
- Compile and update data related to the area of activity;
- Complete and distribute information that needs to be communicated around the estate;
- Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments;
- Keep management informed of all concerns that guests raise.
Requirements:
- Grade 12 hospitality certificate will be a plus;
- At least 2 years previous reception experience;
- Excellent telephone etiquette and customerservice skills;
- Fluent in English with excellent written & oral communication skills;
- Able to work in a team;
- Good computer skills (word excel outlook);
- Strong organizational skills and attention to detail;
- Availability to work within Hospitality operating hours (e.g. evenings public holidays weekends);
- Comfortable in dealing with very distinguished clientele;
- Ability to work long hours without fatigue
- Must be wellpresented and have an enthusiastic personality.
- Own transport would be preffered due to location and working hours
iSanqa is your trusted Level 2 BEE recruitment partner dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff temporary resources and efficient contract management and billing facilitation iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience we are committed to evolving our practices to ensure ongoing excellence.
Employment Type
Full Time
