Quality Director
Quality Director
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Salary Not Disclosed
1 Vacancy
Job Description
Location: Cedar Rapids IA
Salary: DOE
Employment Type: Full Time
Relocation Assistance: No
We are seeking a dynamic and experienced Quality Director to lead the Process and Quality Engineering teams. The successful candidate will develop implement and coordinate quality and process improvement activities aimed at optimizing productivity and yields reducing material nonconformance and managing costs. This role also oversees customer support activities including complaint resolution RMA management and technical support for product specifications and applications.
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Safety Compliance: Ensure adherence to all safety rules and policies to protect stakeholders from hazards and injuries.
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Goal Setting: Establish and review departmental goals and action plans for quality productivity yield improvement continuous improvement and preventive quality measures.
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Collaboration: Work closely with Production Production Control Sales and Marketing teams to drive quality initiatives.
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Customer Engagement: Interface with customers to define and maintain product acceptance criteria and provide technical support.
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Process Controls: Develop review and maintain process controls to support product acceptance standards.
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NonConformance Management: Investigate product nonconformance issues conduct root cause analysis and implement corrective actions.
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Continuous Improvement: Monitor quality trends and facilitate improvement initiatives and team problemsolving efforts.
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ISO Representation: Act as the ISO 9001 Management Representative.
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Complaint Resolution: Administer the customer complaint system manage RMA disposition and follow up on corrective action effectiveness.
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Customer Support: Resolve chronic quality issues and provide onsite support for critical problems requiring immediate attention.
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Team Leadership: Provide guidance to Quality Engineers for process optimization and equipment capability utilization.
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Budget Management: Develop and maintain departmental budgets.
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Safety Leadership: Ensure high safety performance within the department.
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Training and Development: Provide training and development opportunities for team members.
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Quality Compliance: Manage compliance with the organizations Quality Management System (QMS).
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Other Duties: Perform additional responsibilities as assigned.
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Bachelors degree preferred; minimum of 7 years relevant experience and/or training or an equivalent combination of education and experience.
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ISO 9001 Internal Auditor Certification.
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Current knowledge of ISO 9001 and/or IEC 17025.
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Proven ability to develop and maintain a QMS structure.
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Strong leadership and supervisory skills.
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Financial acumen including budget monitoring and planning.
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Expertise in quality processes and problemsolving.
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Knowledge of Quality Management System measurements analysis and basic/intermediate statistics.
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Familiarity with automotive IATF 16949 standards is a plus.
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Proficiency in Microsoft Office Suite (Word Excel SharePoint).
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Excellent communication organizational and analytical skills.
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Ability to plan work and collaborate effectively across teams.
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Must be fluent in English for all businessrelated transactions.
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Predominantly officebased with frequent time spent in production facilities.
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Occasional travel required.
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Salary commensurate with experience.
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401(k) plan
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Retirement plan
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Paid vacation and holidays
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Health insurance (medical vision dental)
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Disability insurance (shortterm and longterm)
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Life insurance (employee and dependent coverage)
Note: Employment is contingent upon passing a preemployment drug and background screening.
Employment Type
Full Time
