Patient Coordinator

Job Title: Support Coordinator
Number of Needs: 1
Duration of Assignment 13 weeks with a good chance to extend.
Target Start Date: ASAP
Work Location/Address: 1441 Eastlake Ave 7th floor Los Angeles CA 90033. 100 % onsite.
Department: Colorectal Surgery
Parking / Cost: To be paid by Worker. Street Parking Public Transportation.

Pay Rate Range: XX26.00 per/ hr
Bill Rate: XX34.19
Mark Up: 31.5 %
Working Days/Hours: MF 8a4:30p OR 8:30a 5p(manager is flexible)
Dress Code: Business Casual/Presentable
Cost Center:AC SURGERY CLINIC ()
Timecard Approver: Iliana Freeman
WO Owner: Iliana Freeman
Interview Process: Teams/ Video Interview.

Must Have:
Experience in the medical field including scheduling.
Critical Thinking Skills
Professional and Strong Work Ethic
Teamwork and Collaboration
Oral and Written Communication Skills
Cleancut Appearance
High School Diploma

Patient Registration:
Collect and accurately record patient demographic and insurance information.
Ensure all required forms and documents are completed and signed by the patient.

Insurance Verification:
Verify insurance coverage and eligibility for new patients.
Communicate insurancerelated information to patients including copays and deductible amounts.

Scheduling:
Schedule appointments for new patients coordinating with medical staff and providers.
Manage appointment calendars to optimize patient flow and minimize wait times.

Documentation and Data Entry:
Maintain accurate and confidential electronic health records (EHR) for new patients.
Enter patient information medical history and other relevant data into the EHR system.

Communication:
Communicate effectively with patients addressing inquiries and providing information on clinic procedures and policies.
Collaborate with clinical and administrative teams to ensure a smooth patient intake process.

Problem Resolution:
Address patient concerns or issues related to the intake process promptly and professionally.
Collaborate with supervisors to resolve complex issues or discrepancies.

Compliance:
Adhere to all healthcare regulations privacy laws and compliance standards when handling patient information.
Stay updated on industry changes and regulations relevant to patient intake.

Must Have:
High school diploma ;relevant college coursework is a plus.
Prior experience in a healthcare or medical office setting preferred.
Strong computer skills and familiarity with electronic health record (EHR) systems.
Applicants must have the ability to proficiently perform new patient intake procedures.
Excellent interpersonal and communication skills.
Attention to detail and accuracy in data entry and documentation.
Ability to handle sensitive patient information with confidentiality and professionalism.
Knowledge of insurance verification and billing processes is advantageous.
Customer serviceoriented with a commitment to providing an exceptional patient experience.
Ability to work both independently and as part of a team.

Medical Enterprise NonClinical Onboarding Requirements:
Background Education and Employment

Background Check:
Social Security Trace: 7 years worked and lived found by SSN Trace
County Criminal F&M: 7 years
Federal Criminal: 7 years
Widescreen Plus National Criminal Search
National Sex Offender Registry
Healthcare Sanctions State
OIG/SAM

Education:
HS Diploma (or equivalent GED)
Employment:
Verification of 3 Employers with 2 out of 3 verified

Other Requirements:
HIPAA Training
Application
Temporary Worker Agreement
Harassment & Discrimination Pamphlet

Medical Requirements:
Immunizations:
MMR (Measles Mumps Rubella): Proof of immunity or series of 2 shots
Varicella (Chickenpox): Proof of immunity or series of 2 shots
Hepatitis B: Proof of immunity or series of 3 shots; worker can decline with a declination form on file

TB Test:
Annual test required; results must be read within 24 to 48 hours
Positive TB history requires chest xray results

Drug Screen:
Must be taken within 72 hours or the offer is rescinded.
10panel drug test including:
Amphetamines
Barbiturates
Benzodiazepines
metabolite
Opiates (Codeine Morphine)
Hydrocodone
Hydromorphone
Oxycodone
Phencyclidine
Methadone
Propoxyphene

Influenza Vaccination:
Required for the current flu season (11/1 through 4/30)
Workers starting after May 1st should wait until after September 1st for the next flu shot season
Accepts signed personal/medical exemption

COVID Vaccinations:
Fully vaccinated with Covid2324 Vaccine
Accepts signed religious/medical exemption

Note: All items are billable except for the drug screen