W2 - Telecommunications Analyst III Mobile device support Webex CUBE VoIP - Remote within WI
W2 - Telecommunications Analyst III Mobile device support Webex CUBE VoIP - Remote within WI
Posted on :
05-12-2024
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1 Vacancy
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Job Description
Description:
The client is looking for a Telecommunication Analyst III.
Will close to submissions on 12/6/2024 4:00PM CST.
Position overview: Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones cellphones and other video conferencing solutions.
Required Skills & Years of Experience: 2 5 Years
Video Conferencing infrastructure and endpoints management
Unified Communications Systems (Webex PBX ACD etc)
Mobile device support and Management
Networking Concepts (CUBE SBC SIP H323 VoIP etc)
Preferred vendor Experience:
Cisco
Mitel
Zoom
AirWatch
Apple Business Management
Microsoft
Required soft skills:
Ability to work independently but in a team environment
Able to meet deadlines
Punctual
Ability to multitask and balance their work day
Ability to troubleshoot complex problems and determine a solution
Duration: 6/30/25 with possibility for two years of extensions.
Interview Process: In Person or Online via Teams
Remote or onsite: Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. This is a mostly remote position with office visits as needed. This will typically be 1 day per week maximum
Travel: Instate day travel in Stateowned vehicles is expected. Occasional long hours are possible but limited. Travel expenses will be reimbursed according to State guidelines.
Provides technical assistance in support and preparation of telecom technologies primarily focused on telecommunications infrastructure management deployment and maintenance. Requires working knowledge of and experience with networking mobile desk phones and desktop technologies including but not limited to desktop applications smart phones (iOS) VolP and PBX telecom systems. Must be able to work independently or as part of a team. lnstate day travel in Stateowned vehicles is expected. Occasional long hours are possible but limited. This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin.
The DOC telecom group manages:
- Cisco infrastructure and endpoints
- Mitel VolP PBX and ACD
- Telecommunication Company management
- Smart phone support
- Airwatch
- Apple Business Management
- Video conferencing account management
Minimally qualified applicants must have:
- Working knowledge of Telecommunication concepts such as SIP H323 and other VolP technologies
- Working knowledge of Networking concepts
- Experience with Cisco phones and infrastructure
DOC requires background checks to be performed internally.
This position will have minimal travel but it may be necessary for some projects. No overnight travel expected.
This position will have minimal travel but it may be necessary for some projects. No overnight travel expected.
Pay range: $28 to $31 per hour on W2.
Employment Type
Full Time
Key Skills
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