Experience: 4 to 7 years
Required Skills:
Service Desk
Desktop Support Remote
Field Services
Responsibilities:
Provide onsite IT support to more than 90 sites and 6500 users located near Los Angeles and Orange County CA.
Deliver daily operational support and IT Tier 2 enduser device support.
Must have a valid drivers license car insurance and a dependable vehicle.
Provide inperson corporate office and clinic onsite support for enduser IT desktop support services.
Support laptops and desktops for Windows devices including software installations and enduser data migrations.
Consistently exhibit behavior and communication skills that demonstrate a commitment to superior customer service including quality care and concern with each internal and external customer.
Coordinate with both internal IT resources and external vendors as needed on smallscale application and hardware
Top Qualifications:
1. 1 3 years of experience in desktop laptop and smart phones troubleshooting
2. Experience with Android and Apple IOS support
3. Must be able to lift up to 70 pounds
Job Summary:
The candidate must be able to provide onsite IT support to more than 90 sites and 6500 users located near Los Angeles and Orange County CA. The project includes daily operational support and IT Tier 2 enduser device support.
Must have a valid drivers license car insurance and dependable vehicle
Provide InPerson Corporate office and clinic onsite support for end user IT desktop support services
Provide laptop and desktop support for Windows devices to include software installations and end user data migrations
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service including quality care and concern with each and every internal and external customer
Coordinates with both internal IT resources and external vendors as needed on smallscale application and hardware upgrades or installations
Ensures proper ticket communication protocol including announcing arrival work performed status and departure