Help Desk Analyst
Help Desk Analyst
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4-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Minimum 2 years of experience working in single point of contact help desk.
- Experience using GroupLink s Everything Helpdesk application.
- Strong customer service skills; telephone etiquette.
- Good teamoriented interpersonal skills.
- Good organizational skills.
- Good analytical and problemsolving skills.
- Good oral and written communications skills (technical and nontechnical).
- Strong understanding of the ACD system and trouble ticket process.
Minimum 2 years of experience working in single point of contact help desk. Experience using GroupLink s Everything Helpdesk application. Strong customer service skills; telephone etiquette. Good team-oriented interpersonal skills. Good organizational skills. Good analytical and problem-solving skills. Good oral and written communications skills (technical and non-technical). Strong understanding of the ACD system and trouble ticket process.
Employment Type
Full Time
