Server - Lounge
Server - Lounge
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities
- Adhere to company policy and procedures as stated in the company Handbook
- Consistently offer professional friendly and engaging service
- Provide the highest quality service to all guests at all times by instilling the company philosophy.
- Participate actively in the resolution of guest concerns.
- Take orders answer questions and make recommendations for menu listed products.
- Use appropriate upselling techniques.
- Clear clean reset and maintain restaurant tables during shift.
- Assist other Servers in offering the highest level of service.
- Understand the processes of delivery and removal of all product and equipment.
- Handle all guest checks according to Hotel policy.
- Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks.
- Completion of side work as assigned by Manager.
- Engage and genuinely interact with guests while anticipating their needs
- Explain food and beverage items in detail to our guests
- Follow all hotel standards LQA standards and Forbes 5 Stars standards while conducting selfaudits to ensure 100% compliance on all interactions with guests.
- Complete any necessary opening and closing paperwork and side work duties as required
- Work well with others as a team
- Prepare food and beverage as per guidelines
- Follow cash handling policies and procedures
- Assist in filling in at other F&B areas and/or outlets as needed
- Perform other related duties as assigned
- Display a congenial appearance and is well groomed at all times.
- Assist guests in a friendly professional and polite manner.
- Maintain regular and predictable attendance
- Follow directions from Manager at all times.
- Other duties as assigned
Qualifications :
- Prior serving experience with a minimum of 2 years in a similar restaurant environment.
- Must be able to speak read write and understand the English language.
- Requires excellent and polished communication skills
- Must possess basic math skills and the ability to use a calculator.
- Must possess basic computer skills.
- Ability to solve problems and make rational decisions.
- Knowledge of Restaurant operations its services and facilities.
- Must have superior guest service abilities as well as a complete understanding of California serving guidelines.
- Possess a proven track record for guest satisfaction
- Possess a strong sense of urgency
- Display a pleasant and cheerful disposition
- Maintain a high level of integrity
- Display a confident and professional appearance at all times and always meet company grooming standards
- Adapt in difficult situations with problemsolving abilities and make decisions when necessary
- Show eagerness and capacity to learn
- Able to work flexible hours weekends and holidays
- High school diploma or equivalent
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
