drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Raleigh - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Do you excel in facetoface interactions and have a passion for delivering exceptional customer experiences We are looking for a personable and dedicated Customer Service Representative to join our team. If you thrive in a dynamic environment and enjoy engaging with people this role is for you!

Key Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Address customer inquiries concerns and requests promptly and effectively.
  • Provide product or service information to help customers make informed decisions.
  • Process transactions returns and exchanges accurately and efficiently.
  • Maintain a clean and organized workspace and ensure displays are tidy and wellstocked.
  • Collaborate with team members to enhance the overall customer experience.
  • Escalate complex issues to the appropriate team members or supervisors when necessary.

Qualifications:

  • High school diploma or equivalent; additional education or certifications in customer service is a plus.
  • Proven experience in a customerfacing role such as retail or hospitality is preferred.
  • Excellent verbal communication and interpersonal skills.
  • Strong problemsolving abilities and a proactive attitude.
  • Ability to remain calm and professional in highpressure situations.
  • Availability to work flexible hours including weekends and holidays.

What We Offer:

  • Competitive salary with opportunities for bonuses.
  • A friendly and supportive work environment.
  • Opportunities for professional growth and development.
  • Employee discounts and other perks.
  • Comprehensive training to ensure your success in the role.

Employment Type

Full Time

Company Industry

About Company

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