Do you excel in facetoface interactions and have a passion for delivering exceptional customer experiences We are looking for a personable and dedicated Customer Service Representative to join our team. If you thrive in a dynamic environment and enjoy engaging with people this role is for you!
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Address customer inquiries concerns and requests promptly and effectively.
- Provide product or service information to help customers make informed decisions.
- Process transactions returns and exchanges accurately and efficiently.
- Maintain a clean and organized workspace and ensure displays are tidy and wellstocked.
- Collaborate with team members to enhance the overall customer experience.
- Escalate complex issues to the appropriate team members or supervisors when necessary.
Qualifications:
- High school diploma or equivalent; additional education or certifications in customer service is a plus.
- Proven experience in a customerfacing role such as retail or hospitality is preferred.
- Excellent verbal communication and interpersonal skills.
- Strong problemsolving abilities and a proactive attitude.
- Ability to remain calm and professional in highpressure situations.
- Availability to work flexible hours including weekends and holidays.
What We Offer:
- Competitive salary with opportunities for bonuses.
- A friendly and supportive work environment.
- Opportunities for professional growth and development.
- Employee discounts and other perks.
- Comprehensive training to ensure your success in the role.