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eClerx is a leading productized services company bringing together people technology and domain expertise to amplify business results.
Our mission is to set the benchmark for client service and succession in our industry.
Our vision is to be the innovation partner of choice in technology data analytics and process management services.
Why eClerx
Dynamic Work Environment: Engage in innovative projects and a diverse team.
Growth Opportunities: Enhance your professional journey with continuous learning.
Inclusive Culture: Collaborate with a team that values every contribution
Human Resource Business Partner Process Manager Chandigarh /Mohali US Shift (VC) Profile Human Resource Business Partner (AD)
Designation: PM Process Manager
Location: Chandigarh /Mohali
Work mode: Monday to Friday (WFO)
Required Exp 3 Years relevant exp
Notice Period Immediate to 60 Days max
Timing 6:00 PM 3:00 PM
Process Manager Role & responsibilities:
Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that Company policies are adhered to in the Program
Carry out the HIPO development and Career discussion programs for the identified group of Analyst/ Sr. Analyst
Monitor PIP for bottom performers in the Program
Attrition management for the Program/process
Target to reduce Grievance Level up to ZERO percent.
Plan & organize fun onfloor events
Organize MTMs and conduct pulse meetings for the A/SA pool
Oversee the 90Day Onboarding program.
Ensure that the employees in the Program attend KM training programs
Conduct sessions to explain the concept of Performance Appraisals in the Organization.
Help new managers with evaluating their subordinates.
Conduct exit interviews of A/SAs within timelines
Timely closure of PIP cases for ASAs
Close BG cases for A/SAs in the Program where Insufficiency/discrepancy has been identified
Tracker Updating and Reporting
Ensure that all trackers like grievance PIP etc. are updated on a realtime basis and shared with the Sr. HR BP and other stakeholders
Create all necessary reports and dashboards required for each program/process area
Drive REWARDS & RECOGNITION in the program to recognize & reward contributions and achievements in order to motivate
Technical and Functional Skills:
Degree with at least 5 years of experience in HRBP role.
Good exposure to performance appraisal succession planning and stakeholder management.
Experience required in employee engagement and connect activities.
Good knowledge of Excel and experience in preparing various trackers.
Strong verbal written and interpersonal communication abilities.
Strong analytical skills and experience using and presenting data to make decisions.
Full Time