Roles & Responsibilities
- Proficiency to service QR Printers Printers Etc.
- Communicating with clients engineers and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
- Conducting quality assurance and safety checks on all equipment.
- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
- Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
- Conducting research and attending workshops to remain abreast of industry developments.
- Writing reports and presenting findings to Managers and Supervisors regularly.
Requirements
Skills & experience
- A Diploma or bachelors degree in engineering is preferred.
- Two wheeler is Mandatory
- A relevant certificate or license is advantageous.
- A valid drivers license and willingness to travel.
- Excellent active listening and customer service skills.
- The ability to deal with multiple requests without being overwhelmed.
- The ability to remain professional under pressure.
- Superb work ethic and a growth mindset.
Problem solving , troubleshooting
Education
BE/ME