Bilingual Service Advisor Property Maintenance Virtual Assistant
Bilingual Service Advisor Property Maintenance Virtual Assistant
Posted on :
04-12-2024
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1 Vacancy
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Job Description
This is a remote position.
Join our team as a Bilingual Service Advisor (Property Maintenance) Virtual Assistant!
We are seeking a Bilingual Virtual Assistant (Property Maintenance) who will help property managers with their daytoday tasks. Your role contributes to the efficiency of the business by providing timely support to our Property Managers. To be successful in this role you should be highly organized and motivated have great time management skills and be comfortable taking calls.
- Collaborate with property managers to schedule routine maintenance and repairs for managed properties. Ensure that maintenance tasks are carried out efficiently and promptly.
- Maintain relationships with thirdparty contractors repair technicians and service providers. Negotiate service contracts and oversee their performance to meet the companys standards.
- Receive and process maintenance requests from tenants and property managers. Assign work orders to appropriate vendors track progress and ensure timely completion.
- Monitor and control maintenance expenses to stay within budget limits while maintaining property quality standards.
- Conduct regular inspections and quality checks to ensure maintenance and repair work is completed to the highest standards. Address any deficiencies promptly.
- Generate maintenance reports performance metrics and cost analysis to provide insights for decisionmaking and improvement.
- Maintain accurate records of maintenance activities vendor contracts and warranties. Keep all propertyrelated documents organized and uptodate.
- Communicate with tenants regarding maintenance schedules access and issue resolution. Ensure a high level of tenant satisfaction through excellent service.
- Be on call to handle maintenance emergencies and urgent repair requests collaborating with onsite staff or vendors to resolve issues swiftly.
- Use virtual collaboration tools to coordinate and communicate with team members and vendors effectively.
Requirements
Qualifications:
- Little to no local accent.
- Proven experience in property management maintenance coordination or a related field.
- Prior remote work experience is preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using virtual collaboration tools and property management software.
- Knowledge of property maintenance repair procedures and vendor management.
- Ability to work independently and proactively solve problems.
- Exceptional attention to detail and commitment to quality.
Benefits
Why Youll Love Working with Us!
- Enjoy the freedom of permanent work from home while maintaining a healthy worklife balance.
- Receive paid training to set you up for success from day one.
- Annual performance appraisals designed to recognize your achievements and support your career growth.
- Get a free noisecancelling headset to create the perfect work environment.
- Take advantage of holiday pay to enjoy your welldeserved time off.
- Earn overtime pay when youre willing to go the extra mile.
- Receive a generous referral bonus per hire for recommending great talent.
- Celebrate your hard work with a rewarding yearend bonus!
Join our team and experience the benefits of a supportive and rewarding work environment!
Property Maintenance Customer Service Bilingual (English & Spanish)
Employment Type
Full Time
Key Skills
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