HM Note: This hybrid role is three (3) days in office
Responsibilities: and nbsp;
Provides a comprehensive range of I and amp;IT business analysis services for clients with diverse business and technological needs. and nbsp;
Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering documenting and analyzing business needs and requirements. and nbsp;
Prepares and advises on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization. and nbsp;
General Skills: and nbsp;
Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I and amp;IT solutions can be determined. and nbsp;
Applies reengineering concepts to promote business improvements through alternative and cost effective service delivery approaches and nbsp;
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project aligning with OPS Unified Project Management Methodology Enterprise Architecture and Gating Process and OPS Standard Systems Development Methodologies and nbsp;
Develops strategies prepares business cases and costbenefit analysis and conducts feasibility studies for business I and amp;IT initiatives and nbsp;
Develops sound processes for requirements gathering including but not limited to JAD sessions interviews mockups etc. and nbsp;
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects Monitors progress resolves problems and reports regularly to I and amp;IT management and stakeholders and nbsp;
Develops performance measures and traceability matrices for business analysis evaluation and conducts followup and nbsp;
Experience developing strategies preparing business cases and costbenefit analysis and nbsp;
Experience conducting requirements gathering developing documentation including presentations and briefing notes and conducting stakeholder engagement and nbsp;
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope and nbsp;
Awareness of emerging I and amp;IT trends and technologies and nbsp;
Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills and nbsp;
A team player with a track record for meeting deadlines and nbsp;
Desirable Skills: and nbsp;
Experience in the use of information retrieval packages
Knowledge and understanding of Information Management principles concepts policies and practices and nbsp;
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions and nbsp;
Experience with a wide range of methods tools and techniques for business analysis such as: business functional modelling business event modelling business process mapping and nbsp;
Experience in structured object oriented and agile methodologies for user requirements and nbsp;
Experience developing performance measures for business analysis evaluation and subsequent followup and nbsp;
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Skills
Experience and Skill Set Requirements
Business and nbsp;Analysis and nbsp;and and nbsp;Technical and nbsp;Skills 25%
- Leads and nbsp;and and nbsp;facilitates and nbsp;workshops and nbsp;to and nbsp;elicit and nbsp;review and nbsp;document and nbsp;and and nbsp;confirm and nbsp;business and nbsp;requirements and nbsp;business and nbsp;process and nbsp;reengineering and nbsp;business and nbsp;models and nbsp;business and nbsp;rules and nbsp;and and nbsp;user and nbsp;interface and nbsp;design.
- Knowledge of Agile methodologies and ability to break down complex business requirements into manageable deliverables for development teams.
- Create user stories support creation of UX functional and technical designs and nbsp;and and nbsp;ensuring that business analysis tasks align with iterative development cycles.
- Develops and nbsp;performance and nbsp;measures and nbsp;for and nbsp;business and nbsp;analysis and nbsp;evaluation and nbsp;and and nbsp;conducts and nbsp;followup and nbsp;assessments and nbsp;to and nbsp;ensure and nbsp;compliance and nbsp;with and nbsp;client and nbsp;cluster and nbsp;and and nbsp;corporate and nbsp;I and amp;IT and nbsp;strategies and nbsp;policies and nbsp;and and nbsp;priorities.
- Proficient with a range of business analysis and project management tools (e.g. DevOps MS Visio figma and other modeling tools) to document and track business requirements and designs
- Familiarity with quality assurance methodologies and testing processes including user acceptance testing (UAT) and ensuring that business requirements are validated against system functionality before deployment.
- Strong skills in managing change processes including defining the change scope impact analysis and developing training and communication strategies to ensure smooth transitions for endusers.
- Experience leading and conducting business analysis for business projects to assess clients business problems or opportunities document the technical business requirements to meet the functional requirements.
- Experience and nbsp;developing and nbsp;context and nbsp;diagrams and nbsp;use and nbsp;cases and nbsp;and and nbsp;use and nbsp;case and nbsp;models.
- Experience and nbsp;developing and nbsp;process and nbsp;maps and nbsp;stakeholder and nbsp;maps and nbsp;and and nbsp;assessments.
- Experience and nbsp;creating and nbsp;systems and nbsp;diagrams
- Handson and nbsp;experience and nbsp;developing and nbsp;effective and nbsp;use and nbsp;cases and nbsp;and and nbsp;user and nbsp;stories
- Leads and conducts business analysis both on an ongoing basis and for business projects to assess clients business problems or opportunities document the technical business requirements to meet the functional requirements ensuring alignment with the OPS project management and related methodologies.
- Applies and nbsp;reengineering and nbsp;concepts and nbsp;to and nbsp;promote and nbsp;business and nbsp;improvements and nbsp;through and nbsp;alternative and nbsp;cost and nbsp;effective and nbsp;service and nbsp;delivery and nbsp;approaches.
- Conducts ongoing business analysis activities and analysis within all phases of the project life cycle including initial technical requirements detailed plan of business analysis activity business modeling analysis of business transformation new business development and acquired solutions continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirement.
- Oversees and nbsp;ongoing and nbsp;production and nbsp;support and nbsp;and and nbsp;configuration and nbsp;management.
- Leads and nbsp;and and nbsp;participates and nbsp;in and nbsp;the and nbsp;process and nbsp;for and nbsp;requests and nbsp;for and nbsp;proposals and nbsp;with and nbsp;a and nbsp;focus and nbsp;on and nbsp;client and nbsp;requirements and nbsp;and and nbsp;evaluation and nbsp;of and nbsp;vendor and nbsp;responses and nbsp;for and nbsp;I and amp;IT and nbsp;business and nbsp;and/or and nbsp;infrastructure and nbsp;solutions.
- Leads and nbsp;and and nbsp;facilitates and nbsp;indepth and nbsp;workshops and nbsp;to and nbsp;elicit and nbsp;review and nbsp;document and nbsp;and and nbsp;confirm and nbsp;business and nbsp;requirements and nbsp;business and nbsp;process and nbsp;reengineering and nbsp;business and nbsp;models and nbsp;business and nbsp;rules and nbsp;and and nbsp;user and nbsp;interface and nbsp;design and nbsp;in and nbsp;order and nbsp;to and nbsp;create and nbsp;the and nbsp;technical and nbsp;framework/specifications and nbsp;for and nbsp;development and nbsp;of and nbsp;the and nbsp;business and nbsp;solution and nbsp;and/or and nbsp;infrastructure and nbsp;services and nbsp;or and nbsp;platforms.
- Develops and nbsp;performance and nbsp;measures and nbsp;for and nbsp;business and nbsp;analysis and nbsp;evaluation and nbsp;and and nbsp;conducts and nbsp;followup and nbsp;assessments and nbsp;to and nbsp;ensure and nbsp;compliance and nbsp;with and nbsp;client and nbsp;cluster and nbsp;and and nbsp;corporate and nbsp;I and amp;IT and nbsp;strategies and nbsp;policies and nbsp;and and nbsp;priorities.
- Manages and nbsp;the and nbsp;problem and nbsp;identification and nbsp;and and nbsp;resolution and nbsp;activity and nbsp;to and nbsp;ensure and nbsp;timely and nbsp;resolution and nbsp;of and nbsp;production and nbsp;problems. and nbsp;
Experience 25 %
- Experience and nbsp;on and nbsp;a and nbsp;medium to large and nbsp;sized and nbsp;project and nbsp;as and nbsp;a and nbsp;business and nbsp;analyst and nbsp;or and nbsp;functional and nbsp;consultant
- Experience with the software development life cycle software design development and integration database concepts user interface design principle change management quality assurance risk management disaster recovery planning business continuity planning to develop solutions and/or infrastructure services to satisfy business needs.
- Experience and nbsp;conducting and nbsp;business and nbsp;analysis and nbsp;reviews and nbsp;recommending and nbsp;options and nbsp; and amp; and nbsp;changes and nbsp;and and nbsp;contingency and nbsp;provisions.
- Experience and nbsp;providing and nbsp;technical and nbsp;leadership and nbsp;functional and nbsp;business and nbsp;analysis and nbsp;and and nbsp;architecture and nbsp;expertise and nbsp;to and nbsp;project and nbsp;staff and nbsp;colleagues and nbsp;and and nbsp;clients.
- Service delivery management portfolio program/project management and resource management to manage the business analysis to clients and provide recommendations on clients I and amp;IT business and infrastructure needs.
- All aspects of business analysis including enterprise level and client program area business analysis and modeling expertise; related business analysis tools technology processes and methodologies; business analysisrelated technical and business planning.
- I and amp;IT Cluster and corporate policies directives guidelines and procedures related to service delivery processes enterprise business architecture current trends and technologies relate to business driven IT solutions to provide practical expertise to meet business needs ensure traceability of business requirements to I and amp;IT solutions and ensure compliance with OPS I and amp;IT policies and standards.
- Analyzing and nbsp;and and nbsp;problem and nbsp;solving and nbsp;skills and nbsp;to:
- Assess clients business requirements identify best technology solutions from among alternatives to ensure clients expectations are satisfied in the cost effective manner both for individual issues and longerterm overall requirements.
- Evaluate directions trends standards and policies in a complex and evolving environment using multiple sources of guidance; identify requirements develop options and make recommendations on general and specific information architecture and data management issues. and nbsp;
- Planning coordinating and leading all phases of assigned business analysis process improvements architecture or infrastructure projects or services within risk time and resource constraints to meet client needs.
- Ensuring and nbsp;the and nbsp;quality and nbsp;of and nbsp;business and nbsp;solution and nbsp;recommendations and nbsp;and and nbsp;implementation and nbsp;and and nbsp;ensuring and nbsp;integration and nbsp;with and nbsp;enterprise and nbsp;and and nbsp;cluster and nbsp;standards and nbsp;and and nbsp;directions.
- Conducting and nbsp;business and nbsp;analysis and nbsp;reviews and nbsp;recommending and nbsp;options and nbsp; and amp; and nbsp;changes and nbsp;and and nbsp;contingency and nbsp;provisions.
- Handson experience working in Agile or Scrum environments conducting sprint planning facilitating daily standups and ensuring that business analysis tasks align with iterative development cycles.
- Knowledge of Agile methodologies and ability to break down complex business requirements into manageable deliverables for development teams.
- Strong skills in managing change processes including defining the change scope impact analysis and developing training and communication strategies to ensure smooth transitions for endusers.
- Ability to support enduser adoption by delivering clear communication and training on new systems or process changes.
- Familiarity with usercentered design principles to ensure that technology solutions are designed with the enduser experience in mind improving usability and ensuring effective user adoption.
- Experience with user interface design and prototyping tools such as Figma to translate requirements into userfriendly digital interfaces.
- Experience in budget estimation costbenefit analysis and ROI assessments to support the development of business cases ensuring that proposed IT solutions provide value.
- Proficient with a range of business analysis and project management tools (e.g. DevOps MS Visio and other modeling tools) to document and track business requirements project milestones and progress.
- Experience in identifying assessing and mitigating risks throughout the project lifecycle ensuring that risks are communicated effectively to stakeholders and appropriate mitigation strategies are put in place.
- Ability to balance competing priorities manage expectations and ensure that business analysis activities are completed within defined timelines.
- Familiarity with quality assurance methodologies and testing processes including user acceptance testing (UAT) and ensuring that business requirements are validated against system functionality before deployment.
and nbsp;
and nbsp;Communication and nbsp;and Interpersonal and nbsp;Skills 20%
- Demonstrated ability to prepare clear concise and comprehensive documentation including reports reviews and assessments.
- Ability to present ideas and suggestions clearly and effectively in a userfriendly manner ensuring complex information is easily understood by both technical and nontechnical audiences.
- Maintain a high level of customer service when interacting with internal and external clients addressing concerns promptly and professionally.
- Skilled in conveying design concepts and development processes in a clear understandable manner to diverse stakeholders.
- Proven capability to adapt to changing requirements and navigate dynamic business environments maintaining focus and efficiency.
- Strong ability to analyze complex business problems logically and systematically developing innovative and effective solutions.
- Demonstrated effectiveness in working closely with crossfunctional teams including developers QA specialists and business stakeholders to achieve common project goals.