Waiterress
Posted on :
03-12-2024
Employer Active
1 Vacancy
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Job Description
What you will be doing:
- Provides a friendly and personalised welcome for guests
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures followup
- Establishes good relations with guests offering advice and fostering customer loyalty
- Prepares the point of sale and preparation areas
- Welcomes guests and provides waiter service
- Cleans and tidies the restaurant and preparation areas after closing
- Before every work shift finds out about dish composition and any shortages
- Organises his/her work to suit fluctuations in numbers events and guests
- Ensures the equipment used remains in good condition
- Is attentive to and respects guests needs
- Helps increase customer loyalty through quality of service
- Conveys an attitude in tune with the brand contributing to the friendly atmosphere of the restaurant and dining rooms
- Recommends and promotes the F&B and bar offers. In a wider context is familiar with the hotels services and latest offers
- Takes part in meeting the departments targets by respecting the procedures and internal audits applicable in the hotel
- Helps manage crockery and appliances by avoiding breakages
- May be asked to help with inventories
- Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
- Respects the instructions and safety guidelines for the equipment used
- Applies the hotels security regulations (in case of fire etc)
Qualifications :
Your experience and skills include:
- Good command of written and spoken English communication skill.
- Strong interpersonal and problem solving abilities are essentials.
- Guest oriented service minded and attention to quality
- Dynamic personality
- Thorough and organised approach
- Creative
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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