Commercial Account Manager
Commercial Account Manager
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Job Description
We are looking for an Account Manager with 12 years experience who is passionate about delivering excellent customer service! Interviews will be taking place in January 2025.
This position is based in Dublin Ireland.
The Company has delivered bespoke sales software solutions to Clients across Europe for 15 years & their team delivers outstanding customer experiences globally!
Duties & responsibilities will include:
Understand client needs and objectives and ensure consist excellent customer experience
Manage and prioritize client requests & ensure timely and accurate delivery of services
Keep clients informed of the progress of their work & provide regular updates & reports
Collaborate with various internal teams to ensure excellent execution of client projects
Proactively identify and address any issues or concerns raised by clients
Conduct regular client meetings and presentations to review progress and discuss future plans
Support the senior management team in strategic planning and decisionmaking processes
Provide support to the MD in setting up Client meetings
Experience & Skills required:
12 years experience in Account Management; Client facing experience is essential
Excellent communication & interpersonal skills & able to build rapport easily with clients
Excellent ability to juggle multiple tasks while ensuring excellent attention to detail & 1st class customer
service
High level of professionalism & able to handle confidential information with discretion
Proficiency with Microsoft Office & CRM software
Experience with HubSpot ideally!
If you are fluent in German This would be a distinct advantage!
We look forward to receiving your application!
Employment Type
Full Time
