SCCM InTune

About Client:

Our client is global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84000 entrepreneurial professionals across more than 30 countries it covers to over 700 clients. With its extensive domain and technology expertise helps drive superior competitive differentiation customer experiences and business outcomes

Job description:

This role involves the management optimization and troubleshooting of endpoint devices within our organizations network The ideal candidate will have a deep understanding of Intunes capabilities strong problem solving skills and a commitment to delivering exceptional support to maintain our endusers computing technology

Application Management Oversee and manage critical applications essential for enduser computing Using tools such as Microsoft Intune and Microsoft Configuration Manager create test and deploy complex software applications to university endpoints

Advanced Hardware and Software Management Lead the maintenance of computer hardware and software for diverse ITSsupported environments including classrooms conference rooms labs and faculty staff devices

Hardware Expertise Take charge of installing maintaining repairing and upgrading ApplePCcompatible hardware printers and peripherals Collaborate closely with vendors for parts procurement and warranty replacements

Technical Leadership Provide thirdtier technical support and guidance to our Help Desk staff and endusers Offer expertise through inperson phone remote and email support while meticulously documenting and overseeing the resolution of complex issues

Inventory and Resource Management Take responsibility for inventory tools and media necessary for delivering support services Efficiently prepare and deploy computing resources to public spaces

Mentorship and Supervision Actively participate in the training supervision and evaluation of student staff imparting your wealth of knowledge and experience

Security and Compliance Keep abreast of the latest developments in virus and malware prevention protection and recovery Collaborate closely with the Manager of Endpoint Systems Administration to implement and enforce desktop security policies

Exceptional Customer Service Elevate the level of customer service provided to all members of the university community consistently striving to enhance user satisfaction

Innovative Problem Solving Continuously seek innovative solutions to complex technical challenges enhancing the efficiency and effectiveness of endpoint administration

Project Leadership Take the lead on special projects related to endpoint administration demonstrating your ability to plan execute and deliver results

Requirements

Minimum of 3 years of experience in endpoint administration with a focus on Microsoft Intune

Proficiency in creating and managing Intune applications policies profiles and configurations

Experience in packaging and deploying applications using Intune or similar endpoint management tools

Strong understanding of Windows operating systems and endpoint security best practices

Excellent troubleshooting skills with the ability to analyze complex technical issues and implement effective solutions

Certifications such as Microsoft Certified Microsoft Endpoint Administrator Associate or Microsoft Certified Enterprise Administrator Expert are a plus

Exceptional communication and interpersonal skills with a customercentric approach

Flexible Schedule Be available to work nights and weekends on an asneeded basis

Job Title : Intune

Key Skills : Intune Desktop support engineer

Job Locations : Bangalore

Experience : 3 8 Years

Education Qualification : Any Graduation

Work Mode : Hybrid

Employment Type : Fulltime

Notice Period : Immediate 30 Days