Operations Manager - Fully Remote
Operations Manager - Fully Remote
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1 Vacancy
Job Description
This Job is for only US
Operations Manager Job Responsibilities:
- Oversees operational systems processes and infrastructure while looking for opportunities of improvement or revision.
- Anticipates and tracks operational and tactical risks and providing strategic solutions.
- Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis vendor and risk management.
- Works with sales teams to help set and meet daily and quarterly goals.
- Plays a significant role in longterm planning project status reporting and implementing change control processes.
- Works closely with COO on other special planning and departmental projects.
- Oversees and reports weekly monthly quarterly and annual metrics.
- Identifies trends and assess opportunities to improve processes and execution.
- Completes reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders.
- Collaborates with other backoffice team members to ensure seamless business execution reinforce positive morale and uphold company values.
- Collaborates with transitions and onboarding team as needed.
- Raises and tracks issues and conflicts remove barriers resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required.
- Assesses a variety of situations and provide clarity to team and stakeholders.
- Establishes and maintains credible professional relationships with clients internal business lines and external vendors.
- Solicits and responds to feedback while gaining commitment and support.
- Supports backoffice and firmwide training programs reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
- Stays up to date on industry regulations trends and technology.
- Works closely with management team to ensure all operational administrative and compliance functions within the firm are being properly executed in accordance to regulatorybased best practices.
Operations Manager Qualifications / Skills:
- Addressing operational concerns and issues monitoring overall customer satisfaction
- Developing and implementing operational procedures and policies
- Analyzing training needs/requirements
- Excellent interpersonal communication and organizing skills to coordinate project activities
- Ability to communicate with others effectively
- Ability to conduct research for special projects respond timely inquiries and present written/ oral briefings
- Ability to work with details and timesensitive issues
- Good decisionmaking skills and response to highpressure situations
Education Experience and Licensing Requirements:
- Bachelors degree in program management business or public administration technical management information systems engineering finance/accounting or related fields
- Minimum of two (2) years of recent overall project management experience
- Experience may be considered equivalent if experience demonstrated increased depth and breadth of responsibility
Employment Type
Full Time
