ServiceNow Analyst
ServiceNow Analyst
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Job Description
Role: ServiceNow Business Analyst
Location: Madison WI
Duration: Duration:6/30/25 with possibility extension
Remote position 5 days a week. Candidate MUST be a WI resident or willing to relocate to WI at their own expense prior to starting the role.
Interview Process: 45minute Teams interview with possible 2nd round interview.
Additional details: Candidate will need to be onsite for the first and last day of the contract.
Project details: Will support operational work on daytoday tasks as well as supporting the implementation of SNOW (Software Asset Management Tool).
Top Skills & Years of Experience:
25 years of experience is required in the following areas:
1) Inventory Management: Proven experience tracking and managing software and hardware assets.
2) Proficiency in IT Asset Management (ITAM) Software: Experience with tools like ServiceNow Snow or SAM tools.
3) Software License Management: Experience working with software licensing agreements and compliance.
4) Vendor Management: Experience working with software vendors negotiating contracts and purchasing.
5) Customer Service: Proven experience in a customer service role.
Nice to have skills:
1.) Certifications: ITIL CSAM IAITAM or other relevant certifications.
2.) Knowledge of ITIL Framework: Familiarity with IT Infrastructure Library (ITIL) principles.
3.) Experience Purchasing Role(s): Experience in a purchasing or finance role as related to procurements.
Apply At:
Please send your resume and a cover letter to Susmita Sahu (Susmita at irginc dot net)
To contact me click View Profile for the contact number.
Employment Type
Full Time
