Manager Asst Manager - Centralised Cash Trade Ops FCY Remittances with a MNC Bank

Position Purpose

• Cash Management Operations Role for Cross Border FCY remittances & Capital Account Transactions.

Responsibilities

• To ensure timely processing of transactions related to Cross Border FCY remittances & Capital Account Transactions perform regulatory checks to ensure compliance of the Indian regulatory guidelines and Banks policies.

Operations Management

• Ensure processing of Cross Border FCY remittances & Capital Account Transactions and are in line with the laid down operational procedures and prevailing regulatory guidelines
• Timely and error free processing of Cross border remittance and Capital account transaction.
• Interact with Clients Commercial teams Branches Back Office CCC Legal Compliance Finance and other internal and external stake holders on relevant topics for efficient delivery of operations.
• Ensure Audit comments are closed on time and minimized on best effort basis
• Ensure implementation of laid down operational procedures and review them periodically
• Support business client and teams in advising FCY Remittance/FEMA related queries.
• Monitor TATs operational efficiency level and minimize error & incidents rates resolve customer & branch complaints and queries.
• Monitor pending workflows queues keep FX rate OMR and Nostro entries minimal & under control.
• Well versed in FEMA & RBI regulatory framework and possessing a broad understanding of banking operations with emphasis on Cash Management Operations in line with regulatory requirements

Customer Service

• Ensure highest levels of operational efficiency in transaction processing and minimize error & incident rates
• Resolve customer & Branch complaints and queries
• Coordinate with Back offices for efficient Client delivery

Compliance

• Coordinate with Branches & BO for submission of regulatory & internal returns on time.
• To strictly comply with internal guidelines on Code of conduct

Risk Management

• Ensure strict adherence to process notes and procedural guidelines.
• Report any incident in the incident management system and put in place controls to ensure that similar incidents do not recur.
• Report all customer complaints / claims as per laid down guidelines.
• Ensure timely implementation of all audit recommendations.
• Bring Direct contribution to Banks operational permanent control framework.
• Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified.
• Comply with internal and external regulatory and compliance requirements.
• Comply with the Banks standards of Code of Conduct
• Comply with the Banks IT Security policies.

Reporting

• Provide MIS reports to the Management as per time schedule specified
• Submit regulatory reports as stipulated.

Work Based Competencies Required:

• Knowledge of General Banking (Negotiable Instruments Act Indian Contract Act and other applicable RBI guidelines)
• Thorough knowledge of FEMA
• Cash Management applications and market knowledge
• Internal accounting systems and applications
• Internal procedures and group guidelines
• Proficiency in MS word excel PPT

• Strong team spirit
• Strong communication skills
• Ability to interact with different teams and get things done or escalate to the appropriate level
• Customer centric with a spirit of excellence in customer service

Specific Qualifications (if required)

• Graduate. Post graduation would be an added advantage
• Certification in Foreign Exchange Operations FEDAI
• 34 years of experience in banking

Education Level: Bachelor Degree or equivalent (3 years)

cash management,foreign currency,cross border remittances,capital account,wire transfers,SWIFT payments,cross border,FCY